앙제 Esthua 근처 호텔

Je ne suis pas du tout satisfaite de mon séjour dans cet hôtel. J'y est séjourné courant mars. J'ai oublié une paire de chaussures dans la salle de bain. je m'en suis rendue compte une fois rentrée chez moi le soir. J'ai appelé la réception dès le lendemain pour signaler mon oubli mais on m'a répondu que la femme de chambre n'avait rien trouvé.... J'ai rappelé quelques jours plus tard, et on m'a fait comprendre qu'on ne pouvait pas réclamer auprès des femmes de ménages... Le responsable m'avait demandé d'envoyer une facture pour me rembourser mes chaussures, chose que j'ai faite. J'attends encore le remboursement.... Autre mauvaise expérience dans le même hôtel : 1er matin, 7h45, j'arrive pour prendre le petit déjeuner : plus de pain, plus de viennoiserie, plus de brioche... il a fallu attendre plus de 30 minutes pour voir arriver du pain et des croissants congelés réchauffés au four. A 17 € le petit déjeuner, c'est du vol !!! bref, hôtel à fuir, ce sont des voleurs !!!

They don't inform you about deposit needed in advance. Overall it is EUR 250. If you pay per your stay EUR 58, it is much higher than your spending there and it can negatively affect your budget. They promised to return it right after check-out. Didn't happen. One week and pending. Also they card terminal is having issues with PSD2 regulation and that's why it declined to accept my credit card. Regarding to the room - we found a weird smell there like old clothes and later fungi odour in the bathroom.

This hotel has all the usual Ibis features, although it has no parking. Staff are friendly and helpful. The rooms are well equipped, and the beds are comfortable. Free wifi throughout the hotel, Good breakfast, with 'doggy bags' to take some fruit for 'vitamins on the go'.. The nearest car parks are five to ten minutes away. Although not quite the nearest Parking Moliere is the most accessible on the flat. As this hotel is in the town centre the car parks can be full, especially on a Saturday. It is possible to park briefly outside the hotel (in the 'livraisons' areas to drop off or pick up luggage. The hotel is superbly located for the centre of Angers, beside the Loirte with the cathedral just around the corner.

The images on the website must have been from years ago when the hotel was first built or when it was last refurbished if it has ever been refurbished. The condition of the hotel fixtures and fittings was very poor and dilapidated. The staff were very welcoming but none of them could speak a word of English. To be fair I can’t speak French but I’m not the host. There was some reason that the roads around the hotel were all closed off, it was either for the market or possibly because the authorities were expecting unrest due to protests over the French elections. This meant we couldn’t drive to the car park by the hotel and had to park a good 0.5km walk away and carry our heavy luggage to the hotel. I appreciate that this was not the hotels fault but they could have let guests know before their arrival instead of us driving round and round trying to find a route to the hotel. We were a group of 4 in 2 cars driving from Northern Spain through France to the UK. We stayed in hotels San Sebastián, Bordeaux, Saint Amelia (chateau) Vanes, and Honfleur staying in hotels everyone of which were superb but whilst the bed was very comfortable that was the only positive about this hotel in Angers.

We stayed for a night and had a great experience. Friendly staff, nicely styled hotel interior. Only breakfast could have been a bit better!!

I stayed to catch an early train in the morning. Perfect location across from the train station. I stayed in the single room and it was very clean but not much of a view but sun did come in. Black out curtains as well. Looks like a recent renovation.There was an elevator for my large suitcase. Staff was friendly. Resto/ food options nearby. Internet worked fine while I worked on a small desk. Lots of plugs. I would stay again.

Small hotel located across the street from the train station. There is a large parking garage next to the station for your car and you can unload your car directly in front of the hotel before parking it if you pull partially up on the sidewalk. The location is good- only a 10 minute walk to reach the historical areas. The reception area is small as is the breakfast room. The hotel has a lift but only 2 of the seven rooms on the first floor are directly across from it. The other 5 rooms (like ours) were accessible only by the stairs although the reception staff were helpful in carrying luggage. The room was very small but clean. There is only a small rod available to hang clothes. Bedside “stands” were a 4x6 inch shelf. There was a power outlet only under one of them. There was a very small desk with 2 outlets- if you unplug the coffee maker. However the light over the desk was by far the brightest we had on our trip and greatly appreciated. The bathroom was also minuscule but had adequate storage space around the sink and a small shelf for toiletries. The shower was powerful but cruise ship sized. They supplied shower gel from a wall mounted dispenser. Surprisingly they provided a box of facial tissue- none of the 4 star hotels we had stayed in prior to this had tissues. Getting to the toilet took a bit of contortions but it worked well. The breakfast was pretty basic- a choice of breads and pastries, two cheeses and some meats, yogurt, fruit, two cereals. They had a hot water bath if you wanted to boil eggs. Coffee was just a pot of American style coffee - no French coffees were offered. The staff was friendly and helpful. This simply is basic no frills accommodations- good for a one night stopover but too small to tolerate for longer stays.

The hotel is conveniently close to the central station, and a large public garage is sandwiched between the two, which the hotel provides a modest discount for. We were given a complimentary upgrade for our 2 nights to an executive room – which was OK but nothing special. The bed had a comfortable memory foam mattress, there was a safe, a fridge stocked with expensive drinks we always ignore and a bathroom with separate WC. The shower though spacious, was a bit pathetic. The hotel is a 10-minute walk from Angers Castle and the old town. We balked (as we usually do) at paying €19 for breakfast as we never make good enough use of it, but they do provide a simpler version for €8. We've taken to finding a Paul bakery in town and having a better breakfast there for less than hotels demand.

Overall the property was fine, staff friendly and the location was good. One inexcusable thing was there was no hot water on my first morning there. This meant I was forced to take a freezing cold shower and as a result I also missed my breakfast- or I would have been late for a meeting. Not a good first impression and not something I would be prepared to risk in future. For this reason I won’t risk staying at the Odalys again.

Je suis extrêmement déçue par l'attitude de cet hôtel. Ayant fait une erreur de réservation, je les ai informés immédiatement (en moins de 12 heures) et plus d'un mois avant mon séjour. J'espérais qu'ils feraient preuve d'un minimum de compréhension ou de flexibilité, mais j'ai reçu une réponse sèche et peu constructive, me rappelant simplement que j'avais choisi un tarif non flexible, sans aucune considération pour ma situation. Je me retrouve à payer près de 200€ alors que nous n’irons pas dans cet hôtel et qu’en un mois ils vont très probablement relouer les deux chambres. Le manque de dialogue et d'empathie dans leurs réponses est surprenant et regrettable pour cette enseigne qui est sensée être de qualité. Je comprends que les politiques d'annulation existent, mais un minimum de service client aurait pu améliorer cette expérience. Je déconseille cet établissement à toute personne cherchant un service respectueux et à l'écoute.