호텔 포사(Adam Suites Hotel)

Just got back from a 2 night stay and the hotel was fabulous. We had a quad room which was perfect for our needs. The hosts were lovely and the bar area with free coffee was enjoyable too. It's a short walk to the centre but there are some really nice places to eat close to the hotel too. We would definitely stay here again 😀

Would 100% stay here again, the staff were so friendly and helpful with recommendations, the room was beautiful and spotless! About a 15 minute walk from most places, but super easy to get to. We stayed on the 5th floor, there were a few stairs as the lift only went up to the 4th floor but that was fine with us.

DO NOT BOOK HERE! I tried to book one room here for two nights and the hotel's website crashed each time – I received a message that said “Reservation creation unsuccessful”. I tried this three different times and received the same error. I emailed the hotel (no response) AND left a voicemail (no call back) asking if my booking was successful and ask them to confirm I would not be charged for the website crashes. I did not receive any email confirmation that a reservation was made at the time of booking or in the subsequent 2.5 months from that date. From this, I had obviously assumed that the reservation creation was unsuccessful as the error message indicated so I made a reservation at another hotel. However, on the day I would have been staying at the hotel had I actually made a successful reservation, I received a call from the hotel and was told I had three rooms booked with them. I explain to the hotel staff member the issue (that I had received the error messages when trying to book, had emailed and called the hotel about this with no response, and had not received any email confirmation of any bookings) and he politely assured me I would not be charged for the rooms. Not the case. I have now been charged three separate times by the hotel for €484.90 each time. And of course, I have now emailed the hotel three times to get this fixed and I have received, you guessed it, no response. Terrible customer service, terrible website, total scam. Very disappointing.

Once you FIND this place it’s good. Nice area , close to a canal and bars ( one was noisy off and on until at least 12.30am) Signage here is appalling. See photos. There’s a cafe called Il fiore a couple of houses down - the waitress had to show us to the hotel. Not really a hotel as we would be used to.. just floors of accommodation and the downstairs just looked like someone’s home with a desk. But a lovely young guy saw us and checked us in. There was a lift thank god! We had already had enough from flying into amsterdams schipol airport. I can think of another name for THAT airport. The room. I booked a deluxe- slightly larger room. Very nice , large room , spotlessly clean and a large well appointed bathroom with a warm floor. Great smelling toiletries! View to the road and down the street. Only negative. No tea/ coffee. Yes there was green tea and sugar. We are not fans of green tea and after a long day dealing with schipol- I needed a proper Tea/ coffee. No spoons to stir the sugar in also. It sat like a lump at the bottom of the cup. We had to find a grocery store after a long day to get stuff. ( tea, coffee, milk) BUT everything else was great. Taxi was arranged for us . Loved the room. I’d stay again now I know what to look for. SIGNAGE GUYS … it’s important for a business. Large bed… super comfy. Great linen.