Shangri-La Hambantota

아름다운 리조트, 아마도 스리랑카 최고일 겁니다. 최고의 서비스와 현장에서 할 수 있는 일이 많아서 강력 추천합니다.

Loved the stay and also chose this place to experience the Safari Tour

Enjoyed our stay, peaceful. However beach isn’t flat and one has to be careful around it.

Despite being a 5-star hotel in Sri Lanka, our initial experience was subpar. The room we were allocated seemed hastily arranged, lacking even basic amenities like towels. Despite calling reception multiple times, the room wasn't cleaned promptly, and we only received water the next day. The overall experience, excluding breakfast and the scenic outdoor location, fell short of expectations. Throughout the night, power interruptions were frequent, causing the AC and other devices to go off briefly before backup kicked in. The hotel staff's knowledge and efficiency in managing guest requests were lacking. During dinner, we observed identical spreads placed in three different corners, offering limited variety. The cost of approximately 8,000 rupees appeared disproportionately high compared to city hotels, considering the taste and variety of the buffet. While the hotel boasts picturesque views and a serene location, experiencing genuine hospitality may require patience and multiple requests. If you seek a peaceful location, it may suffice, but for a truly satisfying hospitality experience, it might be worth reconsidering unless you are prepared for persistent follow-ups.

酒店整體環境非常好，海景度假風，前台的服務很貼心，自助早餐種類豐富，高爾夫體驗價格適中，總體值得推薦

環境：酒店有自己的海灘，逛着很方便，海灘乾淨 房間：中規中矩，給了三樓看高爾夫球場的房型，雖然下樓去海邊有點遠但是不潮濕 服務：晚上9點要了兩次水，答應的很好，但不送，客房服務一般。趕上媽媽過生日，入住預訂了蛋糕，晚上吃飯的時候主廚服務員帶着蛋糕唱歌給媽媽慶祝，非常有心。 高爾夫：臨時起意決定打球，打球和小費很便宜但是租球感買手套買球非常貴！！！蠻離譜的，如果要來打球至少帶好自己的手套和球不要來這裏買貴的想哭，球場維護的可以，球童一般專業但情緒飽滿