I travelled Switzerland and Italy for Chris**as break with my family. This is my final destination before finishing my trip. Had a pleasent journey until I got a message from this hotel member. I booked the train and bus from Rome (12:26pm) to reach the hotel by 4:45pm but unfortunately the train from Rome got delayed which pushed my check-in time slightly (I requested slight flexibilityin check-in, just for 15 min) but they mentioned it will be considered as no show. They suggested me to take a taxi from salerno which will cost around 100€ to reach the hotel on time. I realised, it would be good to rent a car for the trip and it has been mentioned in their booking that they do have on-site parking includes off street option. After renting and mentioned about my arrival, they said per day parking will be 30€ extra. Eventually, I was not able to make it on time and ended up no place to stay with my family. They cancelled my entier two days booking mentioning no show. At last I booked different hotel and lost the entier amount paid for this just because of 15 min delay. I agree in maintaining the timing but slight flexibility would be good. Especially when it is not that hard to make small flexibility. They don't care about anything other than money. Lot of beautiful hotels are around so always good to choose wisely. Place might be good but people are behind money and for some reason if you are delayed then you might lose 50 to 200€. Be careful and stay away with this place.
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