더블트리 바이 힐튼 시카고 알십

Very clean, large room. Went for only one night, could have stayed longer. Friendly staff at check in. Got a good night sleep. So far one of our best hotel experiences in the US.

Room was good beds seemed smaller than a Double. The Location around was very dirty . Had someone Break into my room from the Conjoining room . the Facilities was nice and Clean Check in and Check out was not so great.

I've already said this, however, since ******* has sent me this email, I will report one more time. If management at the hotel would've clearly stated on ******* that the airport shuttle requires a 24 hour advance reservation, I wouldn't have booked. I've stayed at many hotels and used the airport shuttle; the shuttle(s) run on a schedule.

Did not live up to the standard The hotel had many amenities and the staff was great. My main issue came down to cleanliness. My room was not cleaned properly. Thank God I have some cleaning products in my truck. There was dust build up all over the dresser so I had to dust. There was also visible dirt left all over the toilet seat and under the rim of the toilet. I had to clean the toilet myself to feel comfortable. I also had to clean the bathroom mirror because it looked like it was not clean. The hotel is older but not in bad shape. They need to do a better job making sure the cleaning crew cleans and sanitizes surfaces and pays more attention to detail. It seems like they just wipe things down. Also, they have a fruit fly problem at the bar. It was a little annoying trying to eat while having to swat away flies. It is a full service hotel, so the room comfort would have been fine if it was properly cleaned.

I thought the hotel in a whole was very nice, clean, quiet stay. The thing I didn't like was that when I pulled my covers back to lay in the beautiful, comfortable bed there was a super long piece of hair under the covers laying on the fitted sheet. So therefore I had to sleep on top of the covers and cover up with 2 bath towels, but other than that I'll definitely recommend and stay again

Beds are clean ,firm and comfortable but pillows are too soft. Water pressure is great.