노보텔 알마티 시티 센터(Novotel Almaty City Center)

Nice location, staff is very supportive and good breakfast. One disappointment was description for room info indicated as king size bed where in it was actually a queen size.

Right next to the kok tobe sunset view point, downtown location and lots of restaurants and bars and cafes including Starbucks nearby Convenient location, friendly and helpful staff

早餐極度難吃，沒什麼能吃的，房間裏竟然一瓶水都沒有，前台説沒有免費的礦泉水，而且最讓人難以接受的是房間裏竟然還有另一個房間的門，十分之厭惡，噁心的酒店，再也不會來啦，也提醒各位，擦亮眼睛，不要預訂這家酒店

房間乾淨，位置絕佳，緊挨着公園和索道，就是空間感稍小。邊上有影院和星巴克，索道的入口就在酒店門口，一樓泳池和健身都不錯，大廳還有酒吧，下次可以再體驗

這是一家非常糟糕的酒店 酒店的工作人員態度非常非常非常的惡劣 我預訂好的房間 到店給予了一間Wi-Fi信號幾乎沒有的房間 要求換房工作人員極其不尊重客人 連句抱歉都沒有 直接給我更換了一個隔間的房間 第二天還是在攜程的爭取之下 換了一間尾房 被告知酒店房間超了才會發生如此事件 這期間工作人員的態度非常的惡劣 臉色吵架難看 一家不懂的尊重客人的酒店 我相信是很難立足的 一家不誠信的酒店 更不會有客户再次選擇的！

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

Slightly overpriced hotel. Rooms are very basic, but good breakfasts! Room is slightly small and dull… Location wise, very strategic. Accessible to many shopping malls and activities.