알마티 Frukty I Ovoshchi 근처 호텔

방은 비교적 낡았지만 부유한 지역에 위치하고 있습니다. 주로 이 호텔에 묵고 있기 때문입니다. 트리플룸에는 1.5미터 싱글 침대 2개와 1.8미터 대형 침대 1개가 있습니다. 남성 3명이 지내기에 딱 좋습니다. .씨트립에서 예약한 트리플룸이 1300이라 체크아웃후 씨트립으로 예약했는데 취소가 안되더군요.. 그런데 저희가 예약한 방은 1.8대형침대와 1.2소형침대였습니다.사실 불규칙한 방이였습니다. 방에 빽빽하게 쳐져있는 구석에 다시 묵으려면 추가요금을 내라고 하더군요 원래 방이었는데 원래 방에 묵으려면 38,000위안 이상이 든다고 하더군요 지금은 1,300위안 + 590위안이 되었습니다 .이 거래를 성사시키는 데 1,890 위안에 300 위안 이상이 들었습니다. 씨트 립은 완전히 오해의 소지가 있고 부주의했습니다. 얼어 붙는 경험.

Stayed there for a night during my KZ trip, the hotel is located at a very comfortable location , the hotel rooms looks like more of heritage room with a few old decor plates and felt really warm, they provided with all the necessity services, and a secured cloak room was also there, I kept my luggage after checkout for almost a day and they were really helpful to store them at their place without any hassle and provided back the same in couple of minutes, They staff here speaks fluent English as well and take extra efforts to help their guest. Would definitely recommend to stay and get to know the services of the same.

카자흐스탄 알마티는 유럽의 도시인 것 같습니다. Hotel Kazzhol Park는 그 느낌과 잘 어울립니다. 그것은 도시의 중심부에 위치하고 현대적이고 깨끗하며 매우 좋습니다. 내 방은 2층에서 공원이 보이는 넓은 공간입니다. 객실에는 채워진 미니 냉장고, 많은 목욕 액세서리, 귀중품 금고 및 온수 주전자가 있습니다. 포함 된 아침 식사에는 다양한 옵션이 있으며 요리사가 요청에 따라 계란을 준비합니다. 직원들은 친절하고 효율적입니다. 나는이 호텔을 정말로 좋아하고 감동합니다. 나는 행복하게 다시 여기에 머물 것이다.

일반적으로 호텔 자체는 충분히 나쁘지 않으며 신선한 수리 및 장비가 있는 객실은 정상입니다(모두 있음). 나머지 모든 것은 물론 조용한 공포: 정착지가 없을 때 방을 열 카드가 없었습니다! 부끄러운! 우리는 당신이 방의 문을 열고 열쇠가 없을 때까지 당신을 떠날 수 있는지 물었습니다. 당신은 아무데도 가지 않을 것입니다? :) 개인 위원!!! 다음으로 수건만, 슬리퍼만 있었는데 경영진이 예약이 2인분으로 지불된다는 것을 알 때 어떻게 가능할까요??? 직원이 끊임없이 엘리베이터를 타고 호텔에서 엘리베이터를 기다리는 것은 불가능합니다 (걷기!) 일반적으로 고객 NIKAKOE에 대한 태도! 마지막으로 가장 중요하고 끔찍한 것은 확실히 호텔의 STRADE입니다. 모든 크로스오버가 있는 가방에서 BOSE 헤드폰을 직접 훔쳤고 영화를 보기로 결정했을 때 이미 비행기에서 눈치채고, 그러나 가방에 들어있는 헤드폰은 그렇지 않았습니다! 아침 식사와 호텔의 음식 - 너트가 가득! 그 결과 그들은 단순히 정착하여 미래 방문객에게 권장하지 않는 Grand Mildom을 선택했다는 것을 후회했습니다!

위치, 환경, 로비 모두 매우 아름답습니다. 유일하고 가장 큰 단점은 침대입니다 침대가 너무 낡아서 완전히 가라앉고 한쪽으로 기울어져 있어서 잠자기 너무 불편했어요. 2박째는 호텔측에 방을 바꿔달라고 했더니 프런트에서는 모든 방이 똑같다고 하더라구요🤷🏼‍♀️

알마티에서 가장 고급 호텔, 시야가 매우 좋으며, 아래층에 눈 덮인 산이있는 매우 큰 쇼핑몰이 있으며, 프런트 데스크에는 무료 사과와 주스가 있으며, 프런트 데스크 서비스는 매우 좋으며, 특별한 서비스 직원이 있습니다. 우리를 방으로 안내합니다.

언제나처럼 아주 좋습니다 샤워를 하기 위해 손으로 씻는 천을 추천합니다! 액체 비누를 사용하려면 수건이 없으면 어렵습니다. Nototel에 머무르는 것은 항상 기쁨입니다. 편리한 위치에 있으며 친절하고 수용적인 직원

On a holiday in Kazakhstan for 15 days, my wife and I stayed at this hotel on 3 different occasions and have returned with mixed reactions - 1) 2 Nights on the first leg of our trip - Though the hotel and room looked a little rundown requiring refurbishment, it was a comfortable stay and service though, very stiff and formal, was acceptable. Breakfast - Very good; Communication - Poor due to most staff members being unable to communicate in English. 2) 1 Night on the second leg - Room very good. Service - Stiff but again acceptable. Breakfast again very good and communication poor. BUT the worst part was that the integrity of house keeping and reception staff was suspicious. While checking out after our first stay, my wife had left behind a set of clothes in the wardrobe. This came to realization, after reaching our next destination and I immediately called up the hotel and informed them. The lady assured that she would check and ring back, which she never did. When we checked-in around 5 days later, I was told that house-keeping had reported that nothing was left behind. My wife was firm and we asked to speak to a senior manager or the GM. It was then that we were asked to please wait for a recheck once again. One hour later, I received a call in my room, requesting me to collect the dress from the reception, without the courtesy of having it sent up to our room. 3) 1 Night on the last leg, before taking our flight back home. Room - Small and in very poor condition with walls having peeling wall paper and stains, Shower room, very small restricting mobility for me at 184cms height. I requested if the room could be changed but was answered with a curt - SORRY. OVERALL - This hotel definitely needs to upgrade it's service which is the FIRST ESSENTIAL in the hospitality business. A mechanical smile and words of welcome are not enough to convince a traveller to come back. If my bookings were not pre-confirmed, I would certainly not re-visit after our experience on the second time.

We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo

서비스가 좋고, 호텔이 완비되어 있으며, 다양한 관광 명소가 있으며, 의류, 음식, 숙박, 여행 및 기타 지원 시설도 좋고 환경이 깨끗합니다. 근처 쇼핑몰에는 영어를 아는 사람이 많지 않으므로 매일 GOGGLE TRANSLATE를 사용해야합니다. 슈퍼마켓은 다양한 품목을 구입할 수 있습니다. 아침 식사는 풍부하고 다양한 스타일의 음식이 있으며 요리사는 진지하고 미소는 어색하며 매일 브런치 느낌이 있습니다. 로비 리셉션 관리자 팀은 친절하고 친절하며 도움이되며 머무는 동안 외출하는 교통 및 우편 소포 해결을 돕고 인근 상점, 특히 Aruzhan에서 일용품을 구입하도록 권장합니다. 감사합니다! 매일 건강하고 아름답고 행복하기를 바랍니다! 당신의 가게 사업은 호황을 누리고 있습니다!