호텔 유니버설(Hotel Universel Alma)

The overall experience was outstanding. The restaurant was fantastic for both breakfast and dinner. Reasonably priced. Room was clean and had everything we needed.

Nice place, plenty of great restaurants around.Pool and spa on site.

The hotel is new and everything is top notch. My only issue was the limited amount of English speaking staff !! We had issues in the restaurant both the evening we arrived as well as breakfast. There were no menu’s in English and no one there who could explain the French menu to us. We both ended up with meals that weren’t what we thought we were having at dinner and breakfast. I guess that is our problem for traveling to Quebec to vacation. It’s rarely an issue anywhere else in Quebec and we stayed at another Hotel Universal just south of the St Lawrence and English was commonly spoken.

Lovely hotel with lots of amenities. Nice pool area, really warm water in the pool.

Good place to stay, friendly staff, but noisy air system in the room and the bed and pillows are uncomfortable. I've stayed there a few times and it's the same thing in every room. Good for an overnight stay.

Great hotel. Beautiful newly renovated rooms with no carpets. Service was excellent and people were friendly. Did not have the chance to visit the pool and spa. Was very affordable too.

Quiet, comfortable. Nice warm pool. Had a very relaxing stay.

It's a good hotel, but be aware there is absolutely NO room service. Also breakfast is NOT included. Reservation websites can be misleading. They don't mention these things. On the website says breakfast is 10 to 14$ However with tax and tip you have to spend at least 20$ every day to get an egg and few sausages.