Paid for the level, which was adult only. Level was completely over booked and the pool and pool area anre very tiny and only got one day to enjoy the pool out of the 5. I asked the front desk if it was always busy like this and she said yes. Then she suggested I use the main pool. Which I wouldn’t have a issue with other then the fact I paid for adults only cause I didn’t want to be around a bunch of kids running around, splashing, water and being obnoxious while I’m trying to enjoy a trip with my wife. Was pretty upset with the fact the levels desk even suggested that. I told her I paid for a certain service and expect to be able to use it and that maybe they shouldn’t over book their adults only at the level of they can’t support the guests with their tiny pool.
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