타운플레이스 스위트 앨버커키 에어포트

Pillows that are rocks make all the other good and bad of this hotel irrelevant. Highway and airport hotels are bad enough- but no sleep because of cheap material is grounds for never again. Checkin process was through a checked out front desk that was busy on a phone call with a friend. Room was plenty large with cheap furniture that was already looking worn.

Poo shuttle service. Got in to the ABQ airport about 10:15pm and called the front desk for a shuttle . Took over 45 minutes for the shuttle to arrive after calling the front desk again to inquire. Saw many other shuttles from other hotels as I waited. Hotel is also under renovation….was not a problem for me but if you work nights that may be an issue.

Don’t be fooled by the look of the outside of the hotel. It looks new but the rooms I saw were run down. We were moved from the 1st one because the a/c wasn’t working and the bathroom door wouldn’t shut. They were nice enough to “upgrade” us to a 2 bedroom (which we should have received due to hotel status). The entry way to one of the bedrooms has duct tape to cover the gap in the carpet. The TV guide shows channels that won’t tune in (I.e. Nickelodeon). The furniture looks like it’s out of an old dumpy motel. Both rooms are just creepy. Not worth the $200.

Top notch customer service. The employees go out of their way to make sure you are enjoying your stay. Extremely clean hotel. They also have complimentary bottles of water in the lobby. And let's not forget the amazing cookies. Thank you all for making my time very special.

As this is an airport, I only had very modest expectations, but those expectations were certainly exceeded. The front desk staff was very friendly and courteous at both check in and out. There is a small fridge stocked with complimentary bottle water at the lobby. Complimentary cookies are also available. The shuttle driver was also friendly, and the shuttle arrived for airport pickup shortly after I called the hotel. The room was spacious, clean and functional (the only thing slightly odd was the spot-light style lighting around the work desk- but it's just a very minor thing). There is a small fitness center right by the lobby - the machines are in good condition. Like all other Townplace properties, it offers complimentary breakfast; and I thought the quality of the breakfast was above-average. The lobby area feels bright and clean. Overall, this property offers excellent value and convenience.

What a difference 6 years makes! When we were here in 2016, it was nothing like it is now -- which is absolutely fabulous! Every aspect of this entire 4-story hotel is exceptional, starting with wonderful Kalina on the front desk. We made a very, very last-minute reservation due to road closures elsewhere and Kalina not only immediately accommodated our needs but treated us like Marriott Bonvoy royalty. We so appreciated her care. Breakfast was everything hot and cold you could desire, starting at 6:30, and there was delicious coffee ready at 4:30 a.m. Halls and grounds are spotless, the parking area is so well-lit you'd think it was high noon. Fitness room had it all: machines, towels, a scale, water, free weights, exercise balls. This is a well-run operation and you will love your stay. Good show, GM Miguel!