Temple Tree Hotel Shirdi

A total disappoint with this hotel. Despite reading the reviews and the rating, it was totally the opposite of what I encountered. Firstly, the upon checkin the staff was so unsure of the procedures and took copies of our passports without even providing any explanation on the reason for that as the we know that the informations in the passports are confidential. Upon clarifying, the staff mentioned it’s for record purpose and kept asking for OIC when i tried explaining that the passport has everything. Next, she mentioned that breakfast is not included in my booking and I will need to pay for it, though my booking did mentioned that breakfast was included upon booking and she insisted that the hotel does not come with breakfast for all stay until I had to open the booking to show her. She had to get another staff to verify before confirming, which totally made my whole check in process and very bad experience. The second disappoint come in after checking in into the room. Totally old, unkempt looking, dusty and dirty floors and toilet was full of moulds and filthy looking. The towels were dirty. The making of the room was late. The small of the hotel was bad. The bed had bed bugs that ended up my child had several bites. The breakfast was limited and no top done. The food was not that great. The transport service to the shiridi temple was also not within stipulated time, they mentioned to wait for 10mins but it would be like 20 mins and if there is many ppl we will need to wait for the next car which then takes double the waiting time. Overall my experience with this hotel was a total disaster. The rating and reviews given for this hotel was totally unjustifiable. I will never recommend this hotel to anyone. My family has traveled to shiridi many a times and the hotels that are within shiridi temple areas are much better based on their reviews.

I booked this hotel at the recommendation of my wheelchair as I was trying to find a wheelchair-friendly hotel desperately. Although there is only one room designed for the needs to disabled but it is very thoughtfully done. The room is spacious, washroom has grab bars near the pot and near the bathing area as well as a folding chair. At the entry point, hotel has installed a make shift ramp as well. But there is one step to enter the reception area and 2 steps to be able to reach the front lawn. I wish the hotel gradually removed these barriers too. The restaurant on the ground floor is also easily accessible on a wheelchair and the food is also tasty. The servers and the staff members are very hospitable and nice. The guard and waiters helped me when I wanted to sit in the lawn for a bit. I have already recommended this hotel to my friends and they are very happy to see this. You can check my Insta channel @ruchi_pratap_garg to see some videos of inside the room.

Excellent hospitality , baby friendly , lipsmacking food , cozy and peaceful environment . All staff members were helpful , mr arvi nd, Miss Adi ti have been prompt and responsible in their services. Feedback to provide bigger rooms with king size beds for couples with kids.