비안디나 마추픽추(Viandina Machupicchu)

저와 일행이 체크인했을 때 데스크 직원은 아침 식사가 오전 5시에 준비될 것이라고 말했습니다. 우리가 오전 5시 10분에 출발했을 때 프런트 데스크에는 아무도 없었습니다. 아침 식사도 없고 뜨거운 물도 없습니다. 물은 아무도 없었습니다.

No hot water. Room smells bad and the worse of the all, I left my luggage at the reception when I back to pick up at 2pm the hotel was CLOSED. I called the hotel phone number no one answered. I wait for 30 minutes no one show up. As I have a train and a bus to catch in time the store beside her call someone who call the property manager to get my luggage and run to catch the train at the last minute.

Very pleasant stay. The employees were very helpful. Walkable distance from train station and a lot of food options nearby.

Location is good though almost anywhere is here. Very small village. Hotel has great bathrooms and very clean. Staff was very good too. Two problems - 1. the bed was extremely hard. 2 the sound echoes so when ppl started having breakfast at 5-5:30am you could hear the screeching of the chairs and talking. There is no sound buffer and it travels to third floor like they were right next to us.

Our stay was amazing from beginning to end. Bertha was wonderful, she picked us up from the train station, walked us to the hotel, and was helpful and so kind during our stay. Jenny was a great host as well. We felt like we were at home, from their welcoming attitude, to the delicious breakfast, to our friendly talks. Their warm attention and kindness made our stay unforgettable. The hotel premises were aso very clean and centrally located.

We only stayed on night but it was quite and relaxing place that we recommend

Excellent customer service 👏

Clean, great staff and location.

Great stay after 4 day Inca Trail hike!