미라마레 리조트 & 스파

We stayed at the Miramare in September 2024. It is a lovely hotel and the staff are mostly very friendly. The room was slightly more tired than it looks on the pictures. Good points: - Beach is a 5 minute walk away - The grounds are lovely and well cared for. - The grounds are on a steep hill, but the lift makes it easy and we were helped up and down with luggage by staff in a golf cart. - Location is excellent, around a 20 minute walk into Agios Nikoloas town with or a cheap taxi (four euros more or less). Not so good points. - The dining room didn't have air conditioning, which made it a little uncomfortable. - The part that did sour the experience of the hotel was a particular waiter, who for unknown reasons was just very rude. Yiannis was fairly rude on one occasion when we asked to move by the window as it was hot; he abruptly said no, as he had just set up those tables. Over the next few days he continued to be very abrupt, telling us we couldn't pay by card for drinks, before another staff member corrected this. One night was the worst, he spoke only in Greek. When we asked if he could speak in English, as we didn't understand, he very seriously said no and that we're in Greece, we should speak Greek. I queried this with another waiter who apologised for his colleague and said "he can be like that". It's difficult to describe, but we could tell he was not having a joke with us. We also always make an effort with the language, at least 'hello', 'please' and 'thank you'. It did sour the experience of the hotel to be treated so rudely when we'd paid a lot to go and for absolutely no reason at all. Other staff in the dining room were all really pleasant and friendly. Other than this, it is a nice hotel in a good location; the rooms could just do with a little updating.

Beautiful resort, all staff lovelly and willing to help. Food amazing and all the amienities perfect. Close enough to beaches and towns to walk even in August heat.