Domes Aulus Elounda All-Inclusive Resort, Curio Collection by Hilton

We arrived 17/06/2025 to celebrate our ten year wedding anniversary. We had been speaking on email with Elini who was very helpful and reassuring. I was very anxious after reading dome reviews but we didn't have to worry. Upon arrival we were given welcome drinks and told to take a seat. Check in was very quick. We were given a complimentary room upgrade. Our whole trip was fabulous. From the amazing food, the delicious cocktails, the attentive staff, we had the best time. We never had an issue getting a sunbed. We were in block 7 so did have the benefit of cool living which was worth it in my opinion. The buffet lunch in cool living was superb. We would like to mention George the hotel manager who was welcoming and so hospitable he even had champagne dropped to our room. George who drives the golf buggies and vehicles was our absolute favourite, so kind and happy all the time. I do understand some peoples concerns regarding the steep hills to the rooms but we always called reception and got picked up within a few minutes, its so well organised so don't let that put you off! Plus you will get to meet George! We will be back next year! Well done to all the staff!

If your planning to stay at this hotel definitely stay in Cool Living section and request a room number 800 and above! Beautiful friendly hotel with fantastic veiws from the exclusive cool living infinity pool/bar/restaurant. Postives: * Fabulous staff *Delish Food *Lovley clean room everyday *Excellent cocktail menu, fantastic procecco *Incredible weather ☀️ *Honeymoon package included... Fruit and a bottle of bubbles in room. Breakfast in bed for one morning. Spa massage for 2. Night out trip to the city. Wonderful free gifts in the room and on departure. * Grab and go drinks fridges we fab! Negatives: * Long wait for a pick up from the top of the hill if you missed the minibus. Mini bus every 30 minutes but hotel avertise golf carts when its actually mainly nissan cars taking you up and down. * Minimum day snacks in the cool living section but the main hotel bar at the bottom has an excellent selection if you can be bothered to travel down the hill. Cooling living guests should get the same snacks as paying more! *App to make restaurant reservations never worked for our whole trip. *Not all premium drinks are included as advised! Overall we had a fantastic holiday and the hotel staff were incredibly helpful and friendly! Book Cool Living!

A wonderful stay in a cascading hotel for adults only. Varied meals in several restaurants will certainly satisfy the most demanding palates. The view from the window to the sea gives peace and relaxation. I definitely recommend this hotel, the staff knows what it takes to ensure peace. The rooms are well-equipped and cleaned daily. I will gladly return here someday.

What a wonderful hotel. Stayed in Cool Living at the top of the hill. Regular buggy and car transfers between the hotel reception and the Cool Living Section. Fabulous restaurants and great staff. Difficult to praise particular staff as all wonderful but Tamara and Seraphina were especially lovely. Stayed for 9 nights and will return. Beach was great with drink service and snacks. Hotel should consider wrist bands or similar as guests from the bottom hotel came up to the top and used the limited sunbeds. Easily resolved by giving Cool Living guests different colour towels for the sunbeds. Overall a fabulous holiday.

We just came back from our 10-day stay at this hotel and the only thing that comes to my mind is this: inconsistency ruins everything From the very beginning, the rooms themselves vary A LOT within the same category. We booked a private pool room (Sapphire Zen) and despite our message almost two months prior to our arrival, we were admitted to a room with unusable pool (with a roof overhead, making the pool cold 24/7). Additionally, the shape of the pool was not the advertised L-shaped one, it was more akin of a plunge pool. After our complaint, we were transferred to a much better room, but we still had to spend two nights in the first one. If you end up with a rooftop over your pool, be prepared to never use it - it will simply be too cold as the pools are not heated at all and they rely on sunshine to heat up. Aside from the pool, the rooms were similar, BUT - the first one was way, way more run-down, with mold over the bathtub, cracked bahtroom doors and various other signs of age. The second room seemed to be renovated rather recently with everything mostly clean and pristine. For reference, the first room was 612, and the second was 602. The main pools are also inconsistant - the main pool at the foot of the hill is very pleasant and warm while the two Cool Living pools at the top are ice cold. I don't know whether it's due to heating and lack thereof or due to strong winds at the top, but it's such a let-down as the Cool Living pools are much better for swimming than the tiny main pool at the bottom. Cocktails - get ready to be totally dependant on the mood of the bartender as well as the amount of people behind you. Sometimes your cocktail will be prepared dilligently and be really tasty, other times they will just throw the ingredients into the shaker, shake it a bit and call it a cocktail. Caipirinha might be the worst offender here as some bartenders made it really well while some just mixed some cachaca with pre-made (i.e bottled) lime juice and sweet syroup, dropped a lime in and called it a caipirinha! I found it to be laughable that you need to specifically ask for a REAL drink to receive it. Also, while some bartenders were lovely, others seemed to despise their job and made you feel unwelcome whether they were busy or not doing anything. All the staff is overworked and almost every place is understaffed. Bars are understaffed, especially the Blu Bar; Island restaurant is understaffed and struggling during busy hours with visible chaos occurring with the waiters; food is not getting replenished fast enogh and everything seems to be tense. If you want a relaxed meal, arrive early for your meals. We preferred to go to the Cool Living area for buffet meals as the choice was smaller but generally tastier. A la carte restaurants are okay, with the Amphitheatre being the highlight. Yellow Sea is not worth unless you like sushi that is neither great not terrible, Greco Lavante is underwhelming (but had the nicest staff during our stay) a

Overall had a great time at the hotel, it is certainly worth considering the Cool Living just for the pool as it is lovely. Please be mindful that the hotel is on a very steep hill. They do lay on shuttle buses, but even so, it is very steep. Also, some of the Sapphire nest sharing pool rooms do not look anything like the website. The pool is tiny and the balcony is just wide enough for a table & chairs, no loungers. These rooms are really not great. Drinks are excellent, all premium spirits and fab measures! Overall food is good, but we didn’t really eat in the hotel, the all inclusive is worth it just for the drinks! Didn’t really struggle with sunloungers, but that being said we were up by around 9.30am. Any later than 11.00 you wouldn’t get one. Staff are extremely helpful and very friendly. Beach is small, but the sunloungers are lovely and comfortable and there is a nice bar down there which is nice too! Great stay, and would recommend! But make sure it’s Cool Living.