Domes Aulus Elounda All-Inclusive Resort, Curio Collection by Hilton

We arrived 17/06/2025 to celebrate our ten year wedding anniversary. We had been speaking on email with Elini who was very helpful and reassuring. I was very anxious after reading dome reviews but we didn't have to worry. Upon arrival we were given welcome drinks and told to take a seat. Check in was very quick. We were given a complimentary room upgrade. Our whole trip was fabulous. From the amazing food, the delicious cocktails, the attentive staff, we had the best time. We never had an issue getting a sunbed. We were in block 7 so did have the benefit of cool living which was worth it in my opinion. The buffet lunch in cool living was superb. We would like to mention George the hotel manager who was welcoming and so hospitable he even had champagne dropped to our room. George who drives the golf buggies and vehicles was our absolute favourite, so kind and happy all the time. I do understand some peoples concerns regarding the steep hills to the rooms but we always called reception and got picked up within a few minutes, its so well organised so don't let that put you off! Plus you will get to meet George! We will be back next year! Well done to all the staff!

If your planning to stay at this hotel definitely stay in Cool Living section and request a room number 800 and above! Beautiful friendly hotel with fantastic veiws from the exclusive cool living infinity pool/bar/restaurant. Postives: * Fabulous staff *Delish Food *Lovley clean room everyday *Excellent cocktail menu, fantastic procecco *Incredible weather ☀️ *Honeymoon package included... Fruit and a bottle of bubbles in room. Breakfast in bed for one morning. Spa massage for 2. Night out trip to the city. Wonderful free gifts in the room and on departure. * Grab and go drinks fridges we fab! Negatives: * Long wait for a pick up from the top of the hill if you missed the minibus. Mini bus every 30 minutes but hotel avertise golf carts when its actually mainly nissan cars taking you up and down. * Minimum day snacks in the cool living section but the main hotel bar at the bottom has an excellent selection if you can be bothered to travel down the hill. Cooling living guests should get the same snacks as paying more! *App to make restaurant reservations never worked for our whole trip. *Not all premium drinks are included as advised! Overall we had a fantastic holiday and the hotel staff were incredibly helpful and friendly! Book Cool Living!

A wonderful stay in a cascading hotel for adults only. Varied meals in several restaurants will certainly satisfy the most demanding palates. The view from the window to the sea gives peace and relaxation. I definitely recommend this hotel, the staff knows what it takes to ensure peace. The rooms are well-equipped and cleaned daily. I will gladly return here someday.

We spent our honeymoon at Domes Aulus Elounda and absolutely loved it. Huge thanks to George, the Operations Manager. Back in January, when we made our booking, we sent a bunch of questions and George personally replied to every email, patiently guiding us through everything and helping us feel confident about our choice. When we finally arrived, he welcomed us in person, remembered our conversation, and made us feel instantly recognized as Hilton members. The room upgrade was a wonderful surprise, and his warm, personal approach made all the difference. The view from our room was stunning, and the food at Greko Levante and Vatanne was honestly some of the best we had in Greece. This place has heart not just beautiful views and great food, but real people who make you feel at home. We’ll definitely be back!

Outstanding Hotel, The staff are beyond amazing! And always accommodating. I have never experienced such nice and welcoming people! A special mention to Chrisa the manager in reception, Maria in the cool living restaurant and also Marina in the bar at the cool living section! Extremely lovely and genuine people who go above and beyond to make the experience/bar and restaurant a memorable time. Not only is the hotel stunning, and the view is unreal, The Food is also excellent and probably one of the best pasta dishes I have ever had (the prawn pasta! Unreal) We will be visiting again soon for sure. We stayed in the zen suite with a shared swim up pool. Stunning!

We recently returned from what we had hoped would be a relaxing and enjoyable break in Crete, unfortunately, our experience at this hotel fell significantly short of expectations. We were warmly greeted by the reception team on arrival, which gave us hope for a positive stay. However, issues began almost immediately. I had read reviews about challenges booking the à la carte restaurants, so I emailed the hotel three weeks in advance to secure reservations. I was told bookings could not be made in advance, but not to worry, availability wouldn’t be a problem. Sadly, this was not the case. Upon check-in, we were directed to a restaurant booking rep who simply told us to use the app. We soon found out that many guests staying for two weeks had already booked out the best restaurant slots, leaving us with very limited options. We managed to get a single booking for the Asian restaurant, the only time available was 9:00pm, far too late for us. Our room with shared pool was nothing like the photos shown on the BA website, and while we understood it wasn't part of the Cool Living upgrade, we were still disappointed by the lack of basic amenities. No water was provided on arrival, the fridge was empty, and there were no coffee pods, just an empty holder. When I queried this at reception, I was told there should have been water, and I could walk to the main hotel to collect some. Speaking of walking, if you're not in Cool Living, be prepared for a long uphill hike in 30°C heat just to get water or a drink. The shared pool rooms are located far from the main facilities, which quickly became inconvenient. We raised the issue of upgrading (fully willing to pay) but the process was unclear and frustrating. We were told to state which room we wanted, though staff wouldn’t provide information on what was actually available, and were promised a follow-up the next day. No one ever got back to us. We stayed in what was described as a Nest Suite with shared pool, which sounded luxurious — but in reality, it was cramped and impractical. The room was extremely small and the bathroom layout was bizarre. I’m not a particularly large person, yet I physically couldn’t fit into the shower, which was less than 500mm wide, effectively forcing you to shower in the bathroom itself. As for the "shared pool" — what we actually had was more akin to a plunge pool shared with other guests, and the outdoor space between the room and the pool was barely usable. The table and chairs provided were wedged so tightly that simply moving a chair meant risking falling directly into the pool. Even worse, the pool ladder was blocked by the furniture, making it difficult to enter the pool safely or comfortably at all. The buffet breakfast was average at best. Unlike most resorts where you're seated and drinks are offered, here you're expected to fend for yourself, and the options didn’t vary much throughout our stay. By Friday 27th June (we had arrived Tuesday 24th), we finally managed to ge