My husband and I had an amazing two weeks staying at Jo-Ann Beach Hotel. The staff are some of the most friendly, welcoming and attentive people we have ever had the pleasure to meet whilst on holiday. Nothing was too much trouble. Our room could probably do with a bit of an update, however it was clean, very functionable and the bed was more comfortable than our one at home! A hairdryer was provided. The housekeeping lady did a wonderful job every day. I lost count of the number of times our sheets and towels were changed. The food was amazing. Breakfast consisted of cold meats, yoghurt, a wide selection of fruit, bread and croissants, along with a large array of hot food, plus tea, coffee, hot chocolate and juices. Lunch and dinner included beautiful salads, soup, a wide variety of cuisine to choose from for a main course, as well as a number of desserts and fruit. All tastes are very well catered for. Children are particularly well looked after by the wide variety of food on offer. No one will go hungry. The hotel itself and surrounding areas were very clean and well kept. The two bars offer a well stocked list of wines, beer, spirits and cocktails. There are two swimming pools, both with a small cordoned off area for young children. Whilst the pools are not particularly big, they are very clean. The hotel sits right on the sandy beach where you can pay 2.50 Euros for a sun lounger. Sun loungers by the pools are free. Beach towels are available for 2.50 Euros for the course of your stay. The biggest assets to this hotel are the staff and food (as mentioned above) and also the location. There are plenty of shops and supermarkets within walking distance, and also restaurants if you fancy a change. The public bus stop to Rethymno is a one minute walk from the hotel and costs 1.20 Euros per trip regardless of how far you are travelling. We booked all our trips through Klados who have a branch (bright orange) just two minutes from the hotel. They offer a wide range of trips and we could not fault their service and standard of coaches. They are very prompt and be warned, they do not wait for latecomers. If you are not at the pick-up point at the stated time, they will leave without you (having tried to call you first). We had a wonderful holiday and will definitely be returning.
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