더블트리 바이 힐튼 호텔 덴버 - 손튼

Found this property to be outdated and the management to be unhelpful and unsympathetic. Main elevator was out of service, so had to walk a relatively long way to the one that was working. Some of the fitness equipment (Pelaton) was not in working order. And, consistent with the overall poor quality of this property, they were out of the packaged Doubletree cookies. Hotel would not allow me to use the $15 credit I get as a Diamond member to buy a snack or soda in the marketplace next to the front desk. The manager said that this property is one of the first Hilton properties to follow "the new Hilton rule of the credit not being valid at the marketplace." What nonsense! Sub-par Doubletree. Unhelpful, unkind, inflexible manager. Elevator and fitness equipment in disrepair. Outdated, tired rooms. And, not even a cookie upon check-in. I will find another Hilton property to stay at next time around.

Room was ok stayed on the more probably more asked for Mountain View side had some electrical issues . Had some friends meet me cause I’m from the area meet me at the bar and found some dead ants in my ice from the bar. Way outdated thought my kids would like the castle atmosphere but will never go back

I've stayed here many times. The hotel staff knows how to take care of you. The food is decent but if you're wanting more. There is a Longhorn Steak house across the street. I suggest drive over and not walking over. 120th is a ver busy street and this neighborhood is a little rough. I stayed here last year a witnessed a guy sleeping behind the hotel for the night in late September. Overall a decent Double Tree.

What a comfortable stay! We had a good night, although the hotel is facing some remodelings. We were welcomed with warm and delicious cookies. The staff is lovely. If you happen to have breakfast there, for sure you’ll love it.

Helpful and friendly front desk staff, spacious room with a view of the mountains (we were on the 5th floor), very pleasant hostess at the restaurant, bountiful and delicious buffet breakfast, convenient access to I-25.

You have to get there before 1am, because they lock the doors. The hotel has a moldy smell all over, it is terrible! As soon as you walk in to the lobby you get it, then you think maybe is just here, but as you walk to your room you realize the musty, and stale smell is only growing. The restrooms don't have fans, maybe that's the reason it smells the way it does, no air flow.

Friendly staff, clean rooms, easy access to activities. This hotel has been my choice for 20 years because it has maintained or improved these qualities consistently since I began traveling to see family in Thornton.

The first time we came it was fine and did not run into any issues, they were nice and we ran into little to no issues. The second time the lady at the front desk at night was rude and seemed like she didn’t want us to be there. She even questioned my reservation stating “it was probably cancelled” after I already payed for the room online. Then proceeds to give me the wrong room key, which was extremely negligent.

This is a great facility and we really liked the rooms. We did not appreciate the limited housekeeping which forced us to have to request replenishment of items from the front desk. I was also disappointed with the hours of service for breakfast, the lack of an opportunity to order from a menu, and having cold food that should have been hot.