로얄 부티크 호텔

Not happy at all very bad location next to the runway you can’t sleep at night because of the noises

First of all pipe was leaking onto the balcony so there was just puddles of water on the balcony, food crumbs on the bed when we arrived, sun beds are dirty, the pool is dirty, food staff are rude and unhelpful and couldn't care less wether you didn't like the food or whether you had food requirements or dietary requirements, the phone didn't even work in the hotel room so couldn't contact reception for the problems in the room, No wifi either saying they was getting it fixed but obviously its not they were just fobbing us off, shower was dirty still had used products in the shower, food was not edible chips were stale, salad wasn't even washed before hand, spoke to two girls who gave us directions to our room since the reception staff couldn't be bothered to show us where are room was and they said they only stayed two nights and had to leave because the hotel was that bad which was the case for many people who stayed at the hotel some of then actually went back home! people were in tears with the state of the hotel even the staff don't eat from the hotel, they came to fix the air conditioner but it then continued to leak inside over the electric plugs and all over the bed bare in mind the room is a family room for families with kids to stay in, practically a hazzard in itself, and when we spoke to reception about all of this they said the wifi has gone down in area were in then offered us a two bed room that was the size of a box (bare in mind its 3 adults in the room) they were putting up a mattress on the floor, the food was inedible and cold so we spoke to them about that and they said to just throw it in the microwave which is a health hazzard as they should know that it goes against any health and safety in hospitality as that's how bacteria spread so unless u want to be ill for the rest of ur holiday i wouldn't step foot in that dining room over last two nights we have spent €200 euros a day on food to eat out even though we booked all inclusive, all the maids do is change the bins and reset the beds they dont change the beds and wash the sheets so if u do come to this hotel bare in mind ur sleeping in dirty sweaty beds honestly its false advertising i thought i would ignore the bad reviews but honestly listen to us all when we say dont bother wasting your money on this hotel its not worth the penny and they need to be shut down as they are not bothered with what goes on in the hotel even the person fixing the air conditioning said we shouldn't stay here it does not deserve 3 stars it deserves to be shut down at this point its all one big scam and if u do come and complain to reception just know they dong couldnt care as 'not their problem' they will change you to a even worse room, some girl said they found metal in the chicken and the grapes were moldy and so if u have dietary requirements or allergens or even if ur pregnant for your own safety i would not eat from the hotel, the photos they advertise is from a decade ago the hotel is