홀리데이 인 익스프레스 호텔 & 스위트 포트 웨인(Holiday Inn Express & Suites Fort Wayne)

Holiday Inn seems to be a dying chain. Never had a problem with Hamptons or Marriott's, but this is the second time I stayed in Holiday Inn with horrible management and cleanliness.

Everything was great about our stay at the hotel except for our door to our room. It was hard to open and looked like someone else had trouble before us that stayed and tried to pry open the door.

The only reason for reservations at this hotel was use of pool and hot tub. Called ahead day of to confirm hot tub is open and working. Arrive 2 hours later and hot tub is like warm and pool is ice cold. Booked and pre-paid for room so had no choice but stay. Hotel appeared new so very disappointed pool area was unusable.

The property was nice and clean. Staff was also nice. I checked in went to eat and got an emergency phone call. I had an family emergency involving my son and could not stay. Would like to know if i could get a refund?

The hotel website lists an airport shuttle. On arriving we were told it only operates Monday through Friday so unavailable for our Saturday departure. That was a deception. We might not have booked this hotel.

Room needs major overhaul. Pink stains around walls on outside of shower. Dark stains on outdated carpet and desk chair has grease stains on front and back of it. Bathroom floor has issues as well. Its a shame that they don't reinvest because the front desk personal and breakfast folks are always friendly and accommodating. Same rate as neighboring hotels.

The complementary breakfast was better than expected,that saved me $30 or $40 dollars that it would have cost to take family out

Always friendly service. Room was mostly clean, a few mystery stains on wall but linens and bath were very clean.

The hotel shows some signs of age/wear but it was clean and comfortable. The front desk staff and housekeeping staff went above and beyond to exceed my expectations when I made a bizarre request at check in. The breakfast was good.