홈우드 스위트 바이 힐튼 포트 웨인

We arrived to find the hotel overbooked and, despite the fact we had paid, they had no room available. We ended up next door, which they arranged, and it all worked out fine. I suggest checking in closer to the start of check-in time to ensure room availability. It was inconvenient to change our plans however the manager on duty went out of his way to make sure we were comfortable in our new arrangements and for that I would give their staff five stars.

I brought my family, and initially I put how many if us there are. We have 7. Our room was fine. However i dont feel that there was any planning in our stay. The shampoo and conditioner were empty, there was a blond hair in the shower. Not ours. There werent enough sheets or pillows for all of us. I thought that was the point in letting them know ahead of time there are 7 of us. But thankfully the front desk lady brought up a sheet set, blanket and another pillow. Otherwise we only stayed a night and it was suitable. We may try another place next time. As a side note, get to the breakfast early, because they run out of stuff quickly.

The room I got was NOT what I paid for or reserved! Hotel said I needed to discuss with *******??? If my reservation thru ******* states a King room why did I get put in a queen room? I’m hoping ******* rectifies this issue.

I liked the friendly staff! The room was decent. It was a little dirty and some of the furniture looked very worn. The couch had what looked like dog hair all over it and had white stains.

The property was well maintained on the outside and the inside. The problem was amenities in the bathroom were out and the staff was not very friendly. Other than that, the room was very clean and the rest of the hotel was clean.

I loved that our room was down it’s own private hallway, it had a kitchen and was as cozy as a house. My family and I loved it. The breakfast buffet was also very good and had a little bit of everything offered to eat