My stay at the Ibis (Accor) hotel was generally okay, but I was surprised by the absence of basic amenities such as slippers, toothpaste, and a toothbrush, which I have come to expect from other Ibis properties.
The team was very lovely and helpful, but I wasn't informed about the missing amenities at check-in. Additionally, my room remained very cold despite adjusting the AC to warm mode.
I hope these areas can be addressed to enhance the guest experience in the future.
번역