피트니스 시설 시설을 갖춘 미국 루이지애나 호텔

I enjoyed my time at this hotel. It was a lovely stay. The room was clean. The staff was friendly when you call they answer your questions in a timely matter. They are all around the board a great establishment to go and visit in New Orleans. It is close to a lot of different attractions

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

The plumbing was bad the tv didn’t work it took mist of my trip to get changed to a room with a working tv The only good think was moe the front desk manager he did everything in his power? To make it up to me

호텔의 서비스는 좋았습니다 호텔은 모든 음식을 먹을 수 있는 곳 주변에 있었습니다 방은 매우 깨끗했습니다 뉴올리언스에 다시 오면 같은 호텔을 예약할 것입니다

호텔은 카지노 바로 위에 있습니다. 웅장하다고 해도 과언이 아닙니다. 카지노에서 먹고 마시고 즐기기만 하면 되지만 다른 곳으로 이동하는 교통 체증이 문제입니다. 스스로 운전해야 합니다.

휴식을 취하고 혼자만의 시간을 보내기에 좋은 곳입니다. 내 발이 더러워지면 그들이 바닥을 철저히 청소하기를 바랍니다.

I had a wonderful business stay at this hotel in New Orleans. The location was perfect—close to everything I needed, including meeting venues and great dining options. The room was clean, comfortable, and well-equipped for work, with reliable Wi-Fi and a quiet atmosphere. The staff was professional and helpful throughout my stay. It was a great balance of business convenience and New Orleans charm. I would definitely stay here again on my next trip!

The hotel is very clean. The rooms are even cleaner. The staff is professional and accommodating. We extended our stay several more days. Lol! And, the location is great - just 5 minute ride to the MSY airport.

J’ai passé un séjour absolument génial dans cet hôtel ! Tout était parfait : la propreté des chambres était irréprochable, la literie très confortable, ce qui m’a permis de profiter d’un sommeil de qualité. L’accueil était professionnel et chaleureux, et chaque détail était soigné. Je recommande vivement cet hôtel à tous ceux qui cherchent un endroit où se sentir bien et se reposer pleinement.