Holiday Inn Express GUADALAJARA VALLARTA PONIENTE by IHG
할리스코 호텔
대표 시설: 헬스장
훌륭함
리뷰 122개
9.3/10
1박
최저가 PHP4,879
바로 예약하기
할리스코 피트니스 시설 호텔 더보기
할리스코 호텔 후기
더 보기
9,0/10
훌륭함
SSirary DiwathahunthaWe're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
리리뷰어La app fue facil de utilizar. Sin embargo llegando al hotel, me dieron una habitación que no correspondía a lo que yo habia reservado, siendo esta mucho mas sencilla. Fui a solicitar una aclaración y el hotel dijo que no tenia informacion por parte de trip.com respecto al tipo de habitación que a mi me se me habia confirmado e incluso mencionaron que el codigo de confirmación era incorrecto. No recomiendo trip.com porque no son claros entre lo que tu reservas y lo que se te entrega
리리뷰어I don't usually post negative comments, but if this will help another traveler make an informed choice, I thought I'd let you know a couple of things. First, I booked a junior suite with an ocean view. The rooms are very nice and spacious. However, our ocean view was actually of telephone poles and wires and the thatched roof of the club across the alley. I admit, the ocean was in view, beyond these obstacles. Our original room was on the 4th floor and the first night our roof sprung a fast leak due to the downpour outside. It was mostly cleaned up and we were told to let the front desk know in the morning that we needed to move rooms.
I would have thought that due to the inconvenience of having to re-pack everything, that they would have given us an upgraded room. Instead, they gave us a junior ocean view suite on the 3rd floor with a closer view of the wires and rooftop. This room also had only one patio chair so even if we wanted to sit out on the patio, we wouldn't have been able to together. The resort itself has nice amenities.
리리뷰어우리 방은 메인 로비의 엘리베이터에서 2피트 떨어져 있었습니다! 아이스크림 가게가 15피트 떨어져 있기 때문에 우리는 모든 사람이 우리 문 옆에서 이야기하고 걷는 소리와 아이들이 비명을 지르는 소리를들을 수 있습니다. 그들이 모든 손님에게 가서 시간 공유 프로모션에 참석하도록 압박하는 양은 믿을 수 없습니다. 당신이 참석하면 보통 그들은 당신에게 괜찮은 선물을 줍니다. 우리는 음식과 음료에 지출할 200달러 바우처를 받습니다. 대부분의 경우 그들은 바우처를 받고 싶지 않았거나 규칙이 돈을 돌려받지 않았기 때문에 한 번에 전체 $50를 써야 했습니다. 따라서 우리가 $30 또는 $40를 지출한다면 우리는 그들에게 $50를 주어야 합니다. 음식은 모든 것이 좋았지 만 좋았습니다. 프로모션 타코 디너는 마른 생선, 맛이 없는 쇠고기, 건조하고 너무 익은 닭고기로 역겹습니다. 그리고 그들은 바우처를 받지 않았습니다. 사용할 수 없어서 주머니에 사용하지 않은 50달러 바우처를 들고 집으로 돌아왔습니다.
프론트 데스크의 Ramon과 Martin은 내가 만난 사람들 중 가장 친절하고 따뜻하고 친절한 사람들이었습니다.
모든 서버와 직원은 매우 열심히 일하는 사람들입니다.
리리뷰어장점:
- 좋은 위치
- 거대한 방
- 말레콘과 가까움
단점:
- 너무 붐비다
- 소음
- 점심을 위한 유일한 실제 옵션은 뷔페 장소입니다.
- 수영장이 깨끗하지 않습니다
- 시간 공유
- 직원들이 조금 더 친절할 수 있습니다.
- 뷔페가 너무 바쁘거나 혼잡합니다.
우리는 아침 뷔페가 포함 된 방에 대해 Trip.com을 통해 지불했습니다. 체크인 직원은 지불이 완료되지 않았으며 여전히 방과 뷔페를 별도로 지불해야한다고 말했습니다. 2시간의 혼란과 1세 아이와 기다리다가 마침내 해결됐다. 직원들은 실수에 대해 전혀 미안하거나 사과하지 않았습니다.
익익명 사용자We upgraded to the Family Suite of three bedrooms, two bathrooms. Every single service person we encountered on the property greeted us with a smile. The grounds are beautifully landscaped. You are right on the ocean. The beach restaurant is excellent and has nightly entertainment with an exceptional vocalist as well as dancers and gymnasts. The on site sit down restaurant had the best gourmet food I have ever had for three meals daily. There is 24 hour room service available as well. The pools were very clean and heated well. The Kids Club had a variety of well thought out and executed activities for all age groups. The kiddie pool was very safe. There was a live Aladdin show while we were there that was so enjoyable for all, then activities after. The daily housekeeping as well as the unit being stocked daily with snacks and beverages was also exceptional.
리리뷰어Todo el personal fue encantador. La ubicación perfecta al lado de Chichén Itzá.
La calidad de la comida del restaurante muy buena. Precios acordes. Todo muy bie
익익명 사용자나는 2년 전에 Grand Fiesta Americana였을 때 이 위치에 있었습니다. 저녁 식사 레스토랑 메뉴와 품질은 훌륭했습니다. Hilton으로 인해 레스토랑의 음식 품질은 확실히 8에서 5로 다운되었습니다. 야간 엔터테인먼트는 매우 나쁩니다. 그들은 더 재미있는 수영장 활동과 야간 쇼를 해야 합니다. 저녁 식사 후 밤에는 할 일이 없습니다. 더 나은 메뉴 옵션, 음식 품질 및 엔터테인먼트에 작업하는 것이 좋습니다. 멕시코 레스토랑은 주로 미국 음식을 제공합니다. 이탈리안 레스토랑은 옵션이 매우 제한적이며 음식은 전혀 좋지 않습니다. 이탈리아 음식도 못 먹었습니다. 그러나 호텔의 위치, 서비스 및 전망은 훌륭합니다. 부정적인 리뷰를 쓰는 것을 싫어하지만 이것은 정직한 리뷰입니다. 고맙습니다!