Spectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
I’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
This is an old building near the waterfront. The sounds of seagulls can be heard outside; great atmosphere!
The building itself has kind of claustrophobic feel to it. It has small rooms, low ceilings, narrow, winding stairways, and sloping floors. If open and airy is your preference, this is the wrong place.
But the staff are very capable and friendly. It’s a short walk from both the ferry port and the train station. Hope to visit again.
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
this was probably the forth or fifth short stay we had in these three months with this hotel. the service was improving which we were glad to see.
Courtney, the duty manager, was professional and willing to take care of our concerns. the night shift guy on the early morning of 25 Sept, Kanyarat, Annie and other front desk staff were nice and helpful.
we would absolutely love to stay with this hotel if we visit Chatham again :)
하룻밤 동안 지나쳤습니다. 87 년 호텔은 비교적 오래되었습니다. 왜 그런지 모르겠습니다. 손님이 많지 않은 경우 프론트 데스크는 여전히 1 층에 방을주었습니다. 호텔에는 창문이없고 사람이 많지 않은 실내 수영장이 있습니다. 야외에는 거대한 골프 연습장이 있습니다. 골프를 치는 손님에게 적합합니다.
깨끗하고 깔끔한, 편리한 교통, 저렴한 가격, 깨끗하고 깔끔한, 편리한 교통, 저렴한 가격, 깨끗하고 깔끔한, 편리한 교통, 저렴한 가격, 아주 좋습니다.
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리뷰 114개
8.1/10
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TTinaMooMooSpectacular stay as always, I upgraded to a balcony a room and we weren’t disappointed. Amazing views of the harbour, beach and the white cliffs of Dover on the large balcony. At night it was lovely clear skies and we could see France from our balcony. Room was a great size with homely furniture and furniture for the balcony too. All clean and up to a high standard. Beach and harbour is just a 2 minute walk across the road. Bar and restaurant yet again superb! I went with a dog and had no problems getting meals. Staff as always super polite and helpful they are a credit to the hotel! Highly recommend The Grand Burstin to anyone!
익익명 사용자The hotel is decent. Would have been great if the room came with a mini fridge, slippers and bath robes as they do have swimming pool / sauna and jacuzzi. But all in all it’s a decent hotel for the price
RRachel_rabbitVery central location and walking distance to all major places. It’s also in the heart of the shopping area. Room is clean and good condition. Some lower floor rooms might be slightly noise at night as there is a club next door.
리리뷰어I’ve been staying at this hotel on and off for 6 years. It needs a facelift. It’s tired, it’s got nothing out of the ordinary. Better is available at the same price. The only redeeming feature is the pool!
리리뷰어We were staying here for 2 nights because of its proximity to Brands Hatch circuit. The room was very clean but very cold on arrival. However, luckily, we discovered a heater in the wardrobe. The dining experience was not good….the menu is very sparse and the service was very poor. They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us. On Friday evening, they seemed to only have one waitress on duty and the hotel was full. When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay. Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have. This is not a cheap hotel but the restaurant/service does not match their aspirations. We only stay here because of its location and would willingly stay elsewhere if there was a hotel available.
리리뷰어하룻밤 동안 지나쳤습니다. 87 년 호텔은 비교적 오래되었습니다. 왜 그런지 모르겠습니다. 손님이 많지 않은 경우 프론트 데스크는 여전히 1 층에 방을주었습니다. 호텔에는 창문이없고 사람이 많지 않은 실내 수영장이 있습니다. 야외에는 거대한 골프 연습장이 있습니다. 골프를 치는 손님에게 적합합니다.
JJack/리즈 성의 좋은 위치. 직원들은 친절하고 효율적이었습니다. 아침 식사에는 많은 옵션이있었습니다. 불행히도 이 호텔은 꽤 오래되었고 덥고 답답한 방에 에어컨이 없습니다. 방에 있는 책상도 너무 작아서 편안하게 일을 할 수 없었습니다. 가격을 생각하면 큰 가치는 아닙니다.
Mmum and daughterDisappointed with the pool , dirty, no cups available for water, locks broken on doors . Floor slimmy.
Room ok but dusty at the bottom of the tea station, fan not working in bathroom,
Breakfast was terrible, orange juice was really watery and tasteless , plates too hot and no serviettes provided to hold , cereals were ok , no pastries very poor selection for the price , bread was cheap and soggy and when toasted burnt...yuk ! Too much pepper on the tomatoes , baked beans cheap and nasty , sausages were nice, bacon horrible and cooked in clumps so some were under cooked and some extremely crispy and salty.
For the price of £17 a head , I think the breakfast was 1/5. lady staff member was very nice, polite and helpful 5/5.
Sorry to say but we won't be back 😞
TTeacher HarryThis is an old building near the waterfront. The sounds of seagulls can be heard outside; great atmosphere!
The building itself has kind of claustrophobic feel to it. It has small rooms, low ceilings, narrow, winding stairways, and sloping floors. If open and airy is your preference, this is the wrong place.
But the staff are very capable and friendly. It’s a short walk from both the ferry port and the train station. Hope to visit again.