”브리타니아 호텔 소유”라는 말이 딱 맞는 말이 아닙니다. 즉, 객실 상태가 좋지 않다는 뜻입니다.
이번에는 발코니 문에 잠금 장치가 전혀 없어서 발코니에서 들어올 수 있었습니다.
호텔 측에 방을 바꿔 달라고 계속 요구해야 했습니다.
새 난방기는 여전히 문제입니다.
몇 달이 지났지만, 방에는 안내문도 없고 보조 난방도 제공되지 않습니다.
또다시 리셉션 앞에는 객실이 너무 춥다고 불평하는 사람들이 줄을 서 있습니다.
추운 겨울에 추운 방에 들어가는 건 용납할 수 없습니다. 변명은 ”운영비가 너무 많이 든다”는 것입니다.
One of the best Hamptons ive stayed in. Rooms are very well decorated. Comfy beds. Nice showers. Good to have a fridge. Decent breakfast. Would recommend.
I used Hilton's a lot on business in the past & Dover lived up to my high expectations. Booked 3 twin rooms for 3 nights for a reunion. Very happy with our stay & will book again. Friendly, attentive staff. Spotlessly clean rooms & bathrooms. Some of the comfiest beds we've slept in. A few issues with (cold) breakfast (resolved) & a great selection. Some of our party enjoyed the sauna. One downside - the single lift is very small & slow creating a bottleneck.
Hotel itself was nice but could do a lick of fresh paint in the rastuurant. Reception and housekeeping staff were polite and helpful. Loved the pool area unfortunately tge shower opposite the steam room was not working and hit sauna out of action
The gym could do with state of the art machines but nice space. The restaurant Wednesday morning for breakfast staff not helpful but Thursday morning my goodness Terrie and Billy turned it around
They were chatty, helpful, nothing was too much trouble, service with a smile, tables were cleaned promptly and they were constantly on the go. Totally awesome. Parking we had to pay £10 daily which was much so for us £20. Great area secluded beautiful.
Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
I was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
We had a great time at the Holiday Inn in Rochester. Tamia, the receptionist, provided excellent customer service and recommended a fantastic Indian restaurant when we requested after hours. The room was basic but clean and equipped with everything we needed. Although we didn't have time to use the pool due to our late arrival, we thoroughly enjoyed the delicious breakfast prepared by the chef. We look forward to staying here again. Thank you!
Nice weekend trip for a couple, two storey gym, sauna and pool all open and in good condition
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리뷰 115개
8.9/10
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XXRM”브리타니아 호텔 소유”라는 말이 딱 맞는 말이 아닙니다. 즉, 객실 상태가 좋지 않다는 뜻입니다.
이번에는 발코니 문에 잠금 장치가 전혀 없어서 발코니에서 들어올 수 있었습니다.
호텔 측에 방을 바꿔 달라고 계속 요구해야 했습니다.
새 난방기는 여전히 문제입니다.
몇 달이 지났지만, 방에는 안내문도 없고 보조 난방도 제공되지 않습니다.
또다시 리셉션 앞에는 객실이 너무 춥다고 불평하는 사람들이 줄을 서 있습니다.
추운 겨울에 추운 방에 들어가는 건 용납할 수 없습니다. 변명은 ”운영비가 너무 많이 든다”는 것입니다.
리리뷰어훌륭한 발견. 객실, 음식 및 직원은 훌륭했습니다. 애완 동물에게 좋습니다. 셔틀 항구와 가깝습니다. 우리는 다시 여기에 머물 것입니다. 내가 말할 수있는 유일한 요점은 강아지와 함께 여행 할 때 아침 식사를 위해 더 나은 공간이 필요하다는 것입니다. 좌석이 있는 낮은 테이블은 먹기에 이상적이지 않습니다.
AAbinesh94Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
리리뷰어I was a bit concerned as I approached the hotel, it didn't look great.
Once inside though that all changed, the whole place is immaculately clean, tastefully decorated and the facilities are excellect.
My only negative is that the sauna wasn't working.
The best feature of this hotel though is it's staff, very friendly, efficient and happy to help.
Will be returning.
리리뷰어Hotel itself was nice but could do a lick of fresh paint in the rastuurant. Reception and housekeeping staff were polite and helpful. Loved the pool area unfortunately tge shower opposite the steam room was not working and hit sauna out of action
The gym could do with state of the art machines but nice space. The restaurant Wednesday morning for breakfast staff not helpful but Thursday morning my goodness Terrie and Billy turned it around
They were chatty, helpful, nothing was too much trouble, service with a smile, tables were cleaned promptly and they were constantly on the go. Totally awesome. Parking we had to pay £10 daily which was much so for us £20. Great area secluded beautiful.
AAllanChecking in at reception was quick & easy. The room was spacious with a large king-size bed which was comfy and the room was toasty. Good value, would recommend and stay again.
리리뷰어Lovely hotel, stayed for a long weekend and used the spa facilities - they gave us a free upgrade which was a nice touch! Beautiful grounds, restaurant was lovely and only a short scenic walk to the town
Only critique was the pool was quite small without much seating available and the sauna was male or female only - but the rest of the stay and amenities more than made up for it!
Also recommend the afternoon tea :)
MMG from SurreyI used Hilton's a lot on business in the past & Dover lived up to my high expectations. Booked 3 twin rooms for 3 nights for a reunion. Very happy with our stay & will book again. Friendly, attentive staff. Spotlessly clean rooms & bathrooms. Some of the comfiest beds we've slept in. A few issues with (cold) breakfast (resolved) & a great selection. Some of our party enjoyed the sauna. One downside - the single lift is very small & slow creating a bottleneck.