DDenise KSTMe and my mum stayed in this hotel for 4 nights. Two of the main reasons I booked this hotel were because of its excellent location and they have front sea view room available on the dates I wanted.
Let’s talk about the positive first. The seaview in our room was amazing and the location was perfect. Easy to go around, restaurants and bars and grocery are all walking distance. Bus 101 and 102 right next to the hotel can take us to all the tourist attractions nearby.
The balcony door was so soundproof that despite located in the middle of the center, we barely hear anything once the door was closed.
They did surprise us with a compliment bottle of champagne when we arrived as I mentioned that it was my mum’s birthday trip.
It is definitely a family oriented hotel if you have kids with you. They did have some sort of program daily for the kids to join and having a calm white sand beach right in front of the hotel is definitely something you want to have when travelling with kids.
Now comes to the negative. First of all, the service was definitely not I would expect from a 5 stars hotel. We arrived with a taxi, there was two bellboy approached our taxi which I thought they would helped with our luggage as we were all female including the taxi driver. However the older bellboy just stand there when me and the taxi driver were unloading the luggage from the taxi. He was literally right next to me and watched me struggle a bit with the luggage and did not even lift a finger. The older guy then told the younger one to take our luggage to the lobby after me and the driver unloaded it from the taxi. Honestly I found it quite unacceptable for a 5 stars hotel.
The receptionist that greeted us was nice and she gave me all the information I needed and brought us a welcome drink which it did immediately make me feel better.
The room was definitely dated, no toothbrush or cotton bud and cotton pads were presented in the room. Only shower gel and shampoo was provided ( no actual conditioner). It was fine for us as we always carry and use our own but I would expect those amenity to be already present in the room of a 5 stars hotel. Bed was extremely soft but we did not end up with back pain waking up so I think it was fine. All in all , the room was definitely not posh or what one might expect from a 5 stars hotel.
Then when we tried to reserve for the sunbed, there was not much available so we ended up on the grass but not next to the pool but I guess that’s just our luck and the hotel was pretty packed so can’t do much about it.
Breakfast in the hotel was ok. Quality was fair. Same food everyday. Freddo coffee is not included apparently. Service at the breakfast was 50/50. There were staffs that were smiling and greeting us and even remembering us ( all were from south Asian) and there were staffs with a poker face and just come collect our plate without even asking us if we still was eating. One Manager just stand there observing with a kind of upset face and zero interaction with customers. Another was annoyed by the staffs as some seem to not knowing which area they should be working in. As someone that works in hospitality I could sense that it was not a happy environment to work in. It seems like they were hiring inexperienced staffs and provide them only basic training at the peak season just so they can deal with the high amount of customers. The tension was high and even the customer can feel it looking at their interactions. By 10:30am they would try to collect everything on the table even you might still be working on the breakfast as they have to prepare for the lunch hour for the all inclusive plan customers.
I would not say it was a bad stay. I still did enjoy my time there in this hotel. However I think the hotel did not quite meet the standard of a 5 stars hotel.
Next time when I go back, I would tried their other sister hotel—sunrise pearl/ sunrise jade as they do look more posh and new.
리리뷰어I had high expectations from this hotel and honestly I was a bit disappointed. We only had breakfast package, but food was not varied at all, every morning same things, very little fruit selection. I have stayed on a 4 star hotel prior to this and the food was much better and lots of fruits. Entertainment very poor, even mini disco for kids a big dissappoiment, the music selection very tasteless for kids (club music). Cleaning in the room during the day was very briefly ( not what you expect from a 5 star hotel). Not much space to dry of clothes and towels on the balcony. The things I liked in this hotel was the room design and pool area. Also the fact that we were so close to Nissi beach.
KKaren66Recently spent 3 days at the Tsokkos beach hotel on a All inclusive
Room was cleaned every day and comfortable bed.
Pool was lovely and big but can imagine it being very crowded in height of summer.
Food was excellent we were pleasantly surprised and impressed by the food tasty and plenty of choice.
Local drinks beer/ spirits were also good as were the soft drinks.
Entertainment around pool was aqua aerobics which lasted approximately half a hour, the music if you can call it that was painful to listen to the volume was turned right up which there was no need for it to be.
It was head banging rave type stuff it truly was dreadful, I felt like it was an endurance test to get through it.
Please when doing these activities cater to your audience as it changes throughout the year and have respect for the guests who do not want to join in who came away to relax.
Some staff really nice others couldn’t even smile especially the 2 ladies on omelette making.
리리뷰어Location was great, close to several beaches. There’s a shuttle that can give you a ride to the nearest one but unfortunately was out of service during my stay - I do recommend Konnos and Fig Tree beaches that are slightly farther. The spa services (e.g. massage, exfoliation & hydration, etc.) were very underwhelming and not worth the price. The bathroom had the previous guest’s hair strands on the shower’s wall and mold in the tile’s crevices - a person was sent to “clean up” after a call to the reception. On the other hand, breakfast was great and inclusive. Pool was nice and the bar was right next to it with drinks and quick snacks (e.g. salads, club sandwiches, wraps, etc). Parking was also accessible and easy.
Overall, the stay was good but the cleanliness and spa services should really be focused on by the facility.
리리뷰어우리 방이 위치한 곳은 매일 밤 *****를 따라 바의 매우 큰 소리를 내는 것을 의미했습니다. 대부분의 바는 노래방이나 고객이 노래하는 공물 행위였기 때문에 발코니 문을 닫아도 마치 거기에 있는 것처럼들을 수 있었습니다!! 나는 개인적으로 선베드가 잔디 위에 있는 것을 좋아하지 않았고, 지저분한 발과 선베드를 얻었습니다. 수영장을 드나드는 사람들 때문에 진흙 투성이의 패치가 되기 시작합니다. 선 음영은 움직일 수 없으며 선베드는 꽤 포장되어 있으므로 선베드를 그늘로 이동할 공간이 많지 않습니다. 음식은 훌륭했습니다. 바 직원은 매우 친절합니다. 리프트는 그런 큰 호텔에 비해 너무 작아서 리프트를 기다리는 데 오랜 시간이 걸립니다. 우리는 대부분의 날 해변, 멋진 깨끗한 해변에 도착했습니다. 하루 동안 선베드를 얻는 것이 저렴합니다.
리리뷰어나는 Ayia Napa에 있는 이 호텔에서 매우 즐거운 시간을 보냈습니다. 방은 깨끗하고 넓으며 잘 관리되어 하루를 보낸 후 휴식을 취하기에 편안한 장소입니다. 위치는 이상적이었습니다 – 메인 광장과 *****에 충분히 가까워 쉽게 걸을 수 있었지만 밤에는 조용했고 숙면을 취할 수있었습니다.
유일한 단점은 에어컨이었습니다. 호텔은 낮출 수 없는 최소 온도를 설정했기 때문에 특히 따뜻한 밤에 방이 내가 원하는 만큼 시원하지 않았습니다.
전반적으로 훌륭한 숙박이었고 편리하고 평화로운 위치에 깨끗하고 편안한 호텔을 찾는 사람에게 기꺼이 추천합니다.
리리뷰어모든 직원, 특히 아시아인은 매우 정중하고 매우 정중하며 도움이 되었으며 참석하기를 열망했습니다. 항상 웃고, 세심하고 매우 교묘합니다. 요리와 음식 서빙에 관련된 모든 직원은 장갑과 헤어 커버를 착용했습니다.
칫솔과 화장대 상자를 포함한 모든 것이 완비된 흠 없는 욕실.
매일 신선한 우유와 크림, 비스킷을 방에서 차와 커피를 제공합니다.
제한된 주차 공간이 있으며 호텔 크기에 비해 충분하지 않습니다. 체크인 데스크는 개인적으로 차를 주차하고 여행 가방을 우리 방에 운반하는 데 도움을주기 위해 나섰습니다.
나는이 호텔로 확실히 돌아올 것이다.
리리뷰어편안하게 깨끗하고 필요한 모든 것. 정착지에서 중요한 미묘함: 냉장고를 켜고 온수기 스위치를 켜는 방법을 찾으십시오. 그러나 나는 모든 것을 말한 멋진 이웃을 얻었습니다. 그러나 resepshen은 항상 연결에 있습니다. 모든 것이 최고입니다! 우리는 다시 올 것입니다, 단지는 편리합니다.
GGeorgep이 호텔에서 휴가를 예약하는 것은 3년째입니다.일반적으로 우리는 호텔과 제공하는 숙박 시설과 시설에 만족합니다.물건은 전문적이고 친절합니다.아침 식사는 모든 취향에 맞는 다양한 재료를 제공합니다. 페이스트리는 최고 품질은 아니지만 메인 레스토랑(antaeus)의 음식은 매우 좋고 맛있습니다. 호텔의 단점 중 하나는 객실이지만 일부 객실은 개조되지 않아 개선할 수 있는 것입니다. 마지막으로 가장 좋은 점은 이 호텔은 물론 수영장이며 꽤 크고 수영장 주변에 충분한 선베드가 있습니다.