조식 운영 시설을 갖춘 미국 유타 호텔

The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.

우리는 가족 여행, 이 호텔은 매우 좋습니다. 프론트 데스크 직원은 매우 따뜻하고, 아침 식사는 매우 풍부하고, 방은 매우 깨끗하고, 주차는 매우 편리하며 어린이와 함께 여행하기에 적합합니다.

가족룸을 배정받았는데, 퀸사이즈 침대가 3개나 있어서 의외였습니다. 세탁실은 코인 방식인데, 프런트에서 동전 교환이 가능해서 나름 편리했습니다. 방이 넓고 지내기 편안했습니다. 아치스 국립공원과 가까웠습니다.

우리는 타호호에서 솔트레이크까지 차를 몰았기 때문에 긴 하루였습니다... 다행히 프런트 데스크가 매우 친절해서 오전 4시까지 예약을 보류해 주겠다고 했는데, 우리는 오전 1시 조금 지나서 도착했습니다. 방은 괜찮았지만, 약간 이상한 냄새가 났습니다(에어컨이요?). 유럽식 조식은 괜찮았지만, 아들과 내가 와플을 다 먹기 전에 와플 믹스가 다 떨어졌습니다. 그리고 체크아웃할 때까지 수영장과 온수 욕조에서 놀려고 했는데, 수영장은 청소나 뭔가로 닫혀 있었습니다... 전반적으로 약간 실망스러웠지만, 4인 가족에 109달러라는 가격표는 반박하기 힘들었습니다...

帶團隊出行，為同事訂的酒店，同事説非常超值，希望下次來這裏繼續預訂這個酒店。房間大，非常温馨，工作人員親切。

이번 여행에서 묵었던 호텔 중 최고였어요. 시설도 정말 훌륭했고, 시내 중심부까지 차로 이동하기에도 멀지 않았습니다. 특히 저희가 체크인할 때가 크리스마스 이브였는데, 호텔에서 75달러 상당의 식음료권을 제공해 주셔서 두 명의 저녁 식사로 충분할 정도였습니다. 정말 예상치 못한 깜짝 선물 같았어요! 그레이트 솔트 레이크에 갔을 때는 들소도 볼 수 있었답니다.

예상대로 메모리얼 데이 주말에 호텔은 사람들로 북적였습니다. 그럼에도 불구하고 체크인은 꽤 빨랐지만, 매우 무뚝뚝하고 거의 말이 없었습니다. 그 후 며칠 동안 직원들은 그다지 친절해 보이지 않았습니다. 방은 넓고 매우 편안하게 꾸며져 있었습니다. 매트리스는 충분히 단단했지만, 소파는 아쉽게도 군데군데 축 늘어져 있었고 에어컨과 너무 가까웠습니다. 3박 숙박에 필요한 모든 것이 갖춰져 있었습니다. 얇은 벽은 매우 불편했고, 옆방에서 하는 말을 거의 다 들릴 정도였습니다. 조식은 정신없었습니다. 뷔페 공간은 조식당의 다른 공간과 분리되어 있어서 금세 붐볐습니다. 스크램블 에그, 감자튀김, 버거 패티(별로 맛있지는 않았지만), 그리고 토스트, 와플, 시리얼, 과일이 평소와 같이 제공되었습니다.

All was good. Clean and spacious room. Breakfast was standard continental breakfast but sufficient

When we first arrived to the hotel we were amazed at the location, you can’t get any closer to the park entrance than this, literally steps away. The check in process was fast and easy. The room and the property itself beautiful and very well maintained, most importantly it was clean. The room was big and had a kitchen which is always nice when traveling with little ones. And they have laundry on site as well. The pool is small but nice and had an amazing view. The only negatives I have about the hotel is that there is no gym, no room service, and the hospitality could have been better. I was considering staying another night and there was rooms available but decided to check out after all, I called and asked for a late check out and the receptionist rudely denied our request stating they didn’t have enough housekeepers and therefore could not accommodate late check out, Not even an hour. If they were not sold out and had lots of rooms to clean, why wouldn’t late check out be allowed? When I did check out it was fast and easy but they did not seem to appreciate our business. Only stating you will get an email receipt. No “thank you for staying with us and we hope you return”. None the less, if we return to visit Zion, which I am sure we will, we will definitely stay here again.

Me and my boyfriend went for a night away and we had a great time!