I was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement.
One of the best hotels I have stayed at. Extremely close to the haraam with two entrances either via outside the street past al safah tower or can go through the clock tower. You have the option of both safa tower and the clock tower for food and shopping. The service was brilliant. Honestly there is absolutely nothing I could even complain about. If I was to return again I would 100% book again. The staff are absolutely amazing.
우리는 5-8 4 월 26 일에 le meridien makkah에 머 무르십시오. 우리는이 호텔을 너무 추천하고 싶습니다. 다시 여기에 올 것입니다. 이 호텔에서 가장 좋은 점은 무엇입니까?
1. 위치 : 움라를 할 수있는 2 번 게이트 근처
2. 도움이되는 직원 : 접수 원, 체크인 할 때 그의 이름을 잊어 버려서 죄송합니다.
3. 방 : 방이 최고입니다! 넓고 깨끗하고 깔끔하며 잘 관리되어 있습니다.
4. 그들은 우리와 같은 아시아 사람들을 위해 전기를 가지고 있습니다.
5. 침대가 너무 푹신하고 최고의 침대
6. 욕실 : 샤워 젤, 샴푸, 모든 편의 시설이 좋은 품질로 여기에 있습니다.
확실히 여기에서 돌아올 것입니다! 여행과 le meridien 🫶🏻 감사합니다.
We received a free upgrade from the kind hotel concierge lady upon checking in, we were so surprised and pleased by this upgrade.
From city view to partial haram view, it was amazing masha Allah!
The room was so big! The musollah was gorgeous despite the unexpected size, as I thought it would be bigger. I love the set up of the restaurant buffet, so during breakfast it feels cozy and homey but I wish there would be more variety of food like the other jabal omar hotels that we have stayed before. It could be due to their sustainability efforts so that could contribute to less food waste, I guess?
As for the location wise, walking down was easy to the haram however going back by walking up the hill after completion of umrah was quite painful. We would appreciate if the hotel provide a thorough video explanation of the shuttle bus access during check ins. But other than that, we managed to figure out the shuttle bus service and indeed they are very fast *************!
We were given late check out as requested ************* so we can maximise our prayers in the masjid as we have a late night flight.
Do take note that uber taxis does not pick up from the hotel except for Careem.
Hopefully they will open up a mall within the Address Hotel itself so that it will be easy to find lunch and dinner for our meals. We ordered dinner through room service for our first night and despite the food came an hour later, the portion size and the taste was so scrumptious and yummy! Definitely worth more to pay for the room service rather than paying for the meals at the buffet restaurant!
나는 충격을 받았다. 먼저 그들은 우리에게 핵심으로 썩은 9 층에 방을 주었다 (사진이 제공 될 것이다). 그런 다음 그들은 Riyan이 개조 한 다른 방을 우리에게주었습니다. 그는 도움이되었습니다. 수하물이 올라 오는 데 한 시간이 걸렸습니다. 보기에는 특이한 일이었습니다. 내 수하물 중 하나가 열렸고 자물쇠는 여행 가방 안에 있었습니다. 내가 불평했을 때 Mr Faisal은 가장 도움이되었고 cctv 카메라를 확인하게 될 것이라고 말했습니다. 그리고 나와 함께 돌아오지 않았기 때문에 몇 시간 후에 야간 매니저와 이야기를 나누었습니다. 그는 우리가 카메라를 보았고 아무도 짐을 열지 않았다고 말했습니다. 그리고 아침에 CCTV 영상을 보라고 했더니 안된다고 하더군요! 둔한 대답처럼 보였습니다! 그래서 나는 우리가 하룻밤 머물렀던 Movenpick 호텔과 연락을 취했지만 그들은 여전히 경찰서에서 보고서를 받고 영상을 볼 수 있다고 말했습니다! 우리가 가지고 있었던 여행 가방의 마지막 사진이 우리가 그 사진에서 얼마나 많은 조각을 가지고 있는지 보여주기 위해 uber에 보여 주기 위해 찍혔다. 그것은 분명히 자물쇠가 켜져 있음을 보여줬다! 그런 다음 Movenpick에서 우리는 그 여행 가방을 열지 않고 Pullman으로 이사했습니다. 이제 풀만에게 전화를 걸어 계속 전화를 언급했습니다. 내가 이야기한 사람에게 Movenpick이 경찰 보고서 이후에 CCTV를 볼 수 있다고 말한다면, 당신의 영상도 볼 수 있습니까! 그들은 계속 전화를 참조했습니다. 그래서 결국 대사관에게 사건을 보고했다. 이 사건이 발생하면 누구에게나 풀만 본부까지 가서 대사관에게 보고하십시오. 나는 꽤 충격을 받았고 아무 것도 진지하게 받아들이지 않았습니다.. ! 짐 잘 챙겨주세요!!!! 그것에 관계없이 잠겨 있습니다. 아시아 직원은 신뢰할 수 없습니다.
훌륭한 인상적인 호텔.
아름다운 조명이 있는 웅장한 로비와 주변에 편안한 좌석이 있는 작은 분수.
우리는 사진과 같은 방을 얻을 것이라고 생각하여 부분적인 하람 전망이 있는 방을 예약했습니다.
하람 전망은 단지 작은 작은 전망이라는 것이 밝혀졌고 호텔 관리자는 예약 중에 표시된 사진이 잘못되었다는 정보를 받았습니다.
방에서 전화가 잘 안돌아가서 몇 번이나 달라고 해서 오래 기다려야해요.. 그 호텔 빼고는 괜찮습니다.. Haram 옆에 있는 그들의 버스 정류장은 우리가 검색해야 했고 결코 찾지 못했기 때문에 매우 혼란스러워서 매우 긴 산책 후에 호텔로 돌아가기 위해 택시를 타야 했습니다.
Best experience in Makkah Fairmont hotel .. will recommend to all.. Mr saber and Mustafa abdul and Mehmood ur Rehman and Asif and sayoom was best housekeeping team.
Breakfast buffet was delicious. Great service great location. I was not satisfied about it. It takes 1 hour and 30 minutes to get to my room ready I arrive exactly 4 PM as there check in policy but they make me wait till 6:30 pm
FYI: I confirmed my reservation for one week

훌륭함
리뷰 57개
9.3/10
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7.4/10
MMichaelIt’s pretty similar to the other hotels in the complex. It differs as it has a more modernist furniture style; whereas the other local hotels have gone for an older-elegant style.
The hotel provides a better service than then Four Point as irons etc are available in room. However, breakfast is more than twice as expensive as the nearby hotels, so I did not eat breakfast in Park Inn.
AAhamadI was really disappointed with the cleanliness during my stay. When I checked in, I found that the soap in the washroom had not been changed after the previous guest – this is unacceptable for hygiene standards. Also, I tried several times to contact the property before check-in using the number provided, but was unable to reach anyone. It's frustrating not to be able to connect when you need help the most. The property itself was good, but the service definitely needs improvement.
리리뷰어Nothing much to say except this is definitely what you call a 5 star. Everything from smooth check in to check out was perfect. Location very good to haram. Top hotel restaurant/buffet. So much options on food. The whole hotel looks great also, massive lobby. Service was quality from front of house to all porters/cleaners/chefs.
And beautiful masjid built in hotel. Highly recommend, might be little pricey but honestly you’ll 100% get your moneys worth, especially for umrah/hajj. I was there last few days of ramadan and eid, thinking because of how busy it will be during this period, might not get a good service or late check in etc. but totally opposite. It was worth every penny. Im originally from uk so expecting quality for the price i paid. Definitely all paid off.
BBatista BombI recently stayed here for my first Umrah, and this hotel truly made the experience so much more comfortable. As anyone who has performed Umrah knows, it can really take a toll on your body, and having a place to rest properly is essential to regain the energy to pray in the best manner. This hotel gave me that comfort.
The staff were very kind and friendly, always ready to help. The shuttle service to and from Haram every half an hour was a blessing—it made life much easier and saved us from the hassle of dealing with local taxis. Honestly, I’m not someone who enjoys bargaining, and some taxi drivers will charge whatever they can get away with. For example, one driver quoted me 70 riyals to return to my hotel, while the Careem app showed the same trip for only 18 riyals! Thankfully, I avoided being ripped off, but the shuttle service spared me from this stress altogether.
Overall, I was very happy with my stay. The hotel played a big role in making my first Umrah smooth and comfortable, and I would definitely recommend it to anyone looking for convenience, kindness, and peace of mind during such a blessed journey.
리리뷰어Really worse experience at front desk while checking in, they were unable to find my booking and made us to wait for around hour at reception. They asked me to contact Trip.com which did and booking was already confirmed. After nearly an hour waiting, front desk finally found my booking but I had spent extra £ to make phone calls to trip.com
MMarziraHotel Review: Raffles Makkah Palace
My recent stay at Raffles Makkah Palace was absolutely outstanding, offering a seamless blend of luxury, thoughtful touches, and exceptional service that made our experience unforgettable.
From the moment we arrived, we were greeted warmly by the reception team and delighted with a complimentary upgrade upon check-in. The upgraded room was not only spacious with breathtaking views but also impeccably clean and beautifully maintained, reflecting the hotel’s high standards.
A special thank you to the reception manager, whose professionalism and welcoming demeanor made the check-in process smooth and set a positive tone for our stay. Their attention to detail and commitment to ensuring our satisfaction were truly appreciated.
One of the thoughtful touches that enhanced our experience was the provision of bath salts, allowing us to unwind and relax after completing Umrah. It was a small but meaningful gesture that added to the overall sense of care.
The service throughout the hotel was exceptional. The housekeeping team was proactive, consistently checking in to ensure we had enough towels, toiletries, and other essentials, contributing significantly to our comfort.
Breakfast was another highlight of our stay. The breakfast service team was attentive and welcoming, ensuring we were comfortable and well taken care of. They even provided a walk-around tour of the buffet spread, introducing us to the menu and explaining the dishes. The breakfast theme was thoughtfully curated, offering a wide range of delicious options to suit every palate.
Desta and Sandhy stood out for their exceptional hospitality. They were incredibly helpful, attentive, and proactive in anticipating our needs, making us feel truly valued as guests. Hajar also deserves special recognition for her patience and creativity in resolving our requests with practical and thoughtful solutions.
The in-room dining team, especially Farouk, provided excellent service. Farouk’s attentiveness and efficiency ensured that every meal was delivered promptly and with care, enhancing our overall experience.
Raffles Makkah Palace sets the gold standard for luxury hospitality. With its outstanding service, thoughtful gestures, and exceptional team, it made our stay unforgettable. I highly recommend this hotel to anyone visiting Makkah and look forward to returning for another incredible stay.
AAbu SayyedOne of the best hotels I have stayed at. Extremely close to the haraam with two entrances either via outside the street past al safah tower or can go through the clock tower. You have the option of both safa tower and the clock tower for food and shopping. The service was brilliant. Honestly there is absolutely nothing I could even complain about. If I was to return again I would 100% book again. The staff are absolutely amazing.
NNurAs per previous review. For this booking, thanks to Mr Haitam for assissting me. I got a room near to the lift. Thank you so much 🙂 On average, i waited less than 1 minute for the lift. Extra 2-5minutes from the hotel to reach Kudi bus station by the shuttle bus. 6-8minutes walk from Kudi bus station to the mosque. Going back from the mosque to the hotel takes a bit longer time during peak hours. Overall, i highly recommend this hotel.
SSmileeeI had the pleasure of staying at Violet Hotel in Makkah, Saudi Arabia, and I wanted to share my experience with everyone considering a trip to this holy city.
First, the location is absolutely fantastic. The hotel is situated just a short distance from the Haram, making it incredibly convenient for performing prayers and attending religious duties. The view from my room offered a beautiful sight of the surroundings, providing a serene feel which added to my spiritual journey.
The staff at Violet Hotel deserve special mention. From the moment I checked in, they were incredibly welcoming and accommodating. They went out of their way to make sure my stay was comfortable and hassle-free. The concierge service was particularly helpful in assisting me with local transportation and offering advice on places to visit.
The rooms were spacious, clean, and well-maintained. I appreciated the modern amenities like free Wi-Fi, flat-screen TVs, and a fully-stocked minibar. The bed was very comfortable, making it easy to get some much-needed rest after long days of prayers and exploration. The housekeeping staff did an excellent job, ensuring the room was spotless each day.
One of the highlights of my stay was the hotel's dining options. The breakfast buffet offered a wide variety of choices, from local Saudi dishes to international fare, all prepared with fresh ingredients. I also dined at the in-house restaurant for dinner a couple of times, and the meals were absolutely delightful.
In terms of facilities, the Violet Hotel offers several amenities that enhance the guest experience. There is a well-equipped fitness center, which I found extremely beneficial to keep up with my exercise routine. The business center also came in handy as I needed to catch up on some work during my stay.
Overall, my experience at Violet Hotel was exceptional. Whether you are visiting Makkah for a spiritual pilgrimage or just to explore the city, I highly recommend staying here. The combination of its prime location, excellent service, comfortable accommodations, and fantastic dining options make it a great choice for any traveler.
Aabdul-majeedThe hotel is located in a prime location, very close to Masjid al-Haram. All staff members are exceptionally friendly and accommodating. With just two elevator switches and a short 3 to 5-minute walk, you can conveniently reach Masjid al-Haram.