조식 운영 시설을 갖춘 영국 더럼 호텔

W well-located Hotel with friendly staff and good food. The Hotel is a bit dated in its appearance and could be at an upper grade if rooms/bathroom had more standard items eg hairdryer, draw/shelf space). A ceiling leaking water into a bucket was not the fault of staff but did not create a good impression in reception.

We stayed in a deluxe garden room, which was spacious but ultimately disappointing given the high price point. The layout was awkward and not very user-friendly—there were no plug sockets near the bed to charge phones, and the room lacked air conditioning, making it uncomfortably warm and stuffy. To make matters worse, the window/door was broken, so we couldn’t ventilate the room without compromising security. Since it opened directly onto the golf course, guests and golfers were frequently walking past, which also raised privacy concerns. Unfortunately, the room offered very little privacy unless the curtains were drawn—however, the lighting inside was quite poor. Sheer or net curtains would have made a big difference. Surprisingly, for a 4-star hotel, the room lacked basic amenities: no mini fridge, no bathrobes or slippers, no face towels or facial tissues, and the bathroom toiletries were extremely basic. Even the ironing board was old and difficult to use. Staff did attempt to fix the door/window and provided a fan and extension lead, but these were temporary solutions at best. After some back and forth, we were finally upgraded to a better room, which made a big difference. On a positive note, the grounds, spa, food, and overall service were lovely. Just a word of advice: avoid booking the deluxe garden room—it doesn’t live up to expectations.

房間裝修的很現代，而且乾淨整潔。位置很好，在服務區裏面，旁邊還有麥當勞，酒店前台就有 costa。唯一不太滿意的就是房間是恆温設定的空調，有點響，而且温度有點低，空調是前台控制的，小房間裏空調自動模式一直吹涼風，半夜下去找前台調整，前台態度很好，幫忙調整了加熱模式。但晚上整體温度不算高

Booked for two nights to go to Beamish museum . Travelling by train. Walk , part uphill to Castle takes about 30 minutes from the station. Uber £ 8 bus quite complicated.  There is a bus from town centre to the hotel  but it’s quite complicated suggest if unable to walk book a Uber. Bus  from town centre to Beamish entry very easy,  £2.50.  Now for the Castle itself. You can’t help falling in love with the quaint and worn castle the ‘worn’ being part of its attraction. We stayed in the stables in an upstair room. Stairs are quite narrow with small landings so  not suited to those with hip and calling difficulties. Bed , bedding and bathroom immaculate and very comfortable. Room very peaceful with early waking of bird song. Bathroom had a separate magnifying mirror which was very much appreciated. Down side was the dust on the beams over the bed hence the lower score for cleanliness.  Now for the breakfast and restaurant service. Faultless. Food of the highest quality with service to match. Breakfast matches the London 5 star ratings.  Overall this hotel was exceptionally good value and a place we plan to visit again. We highly recommend this for anyone visiting Beamish who appreciates high quality food, something a little different, peace and quiet who enjoys a lovely bath.

The size of the room is specious with sufficient space for storing luggage, and the floor is very clean and comfortable to walk on with bare feet, so feel free to leave your shoe by the door. As for the bed, it is very large and comfortable, providing you the high quality of sleeping without any problems. In the bathroom, it is not only very elegant and clean, but also provides unlimited hot water with satisfying water pressure from two types of shower heads. Moreover, there is a mini fridge placed in the lower closet near the wardrobe, feel free to drink the two bottles of spring water prepared by the host or store your own drinks or unfinished meals. In addition, there is a small safe above the fridge for depositing your valuables. In terms of the amenities on the ground floor, there is a high-end restaurant serving traditional English breakfast (e.g. egg benedict) in the morning, and the taste is fine. However, I am not a big fan of their lunch or dinner when you can have better options in nearby restaurants. Furthermore, there is a small bar just outside the restaurant. The Gym, coffee room and reception are at the LG level, and you will receive a 10% discount in the coffee room after check-in. The location is very close to the city center, train station and several main attractions such as the cathedral and castle. Overall, I enjoy my two-day stay very much, the price of the hotel is very cost-effective in terms of the four-star standards, providing an unforgettable experience for both tourists and business travelers.

음식은 사랑스럽고 깨끗하고 잘 관리 된 객실은 리셉션 직원이 여행을 인식하지 못했을 때 체크 아웃시 그다지 좋지 않았습니다. Com은 선불 확인을 보여줬음에도 불구하고 지불하지 않았다고 조언했습니다.

I have been to Hartlepool many times in the past stayed in different places over the years but the Grand Hotel I liked nice staff spacious rooms location ideal I did come across one rude customer that was not very nice despite the staff doing g everything they could for her so I just had to tell her off fo being so rude definitely will stay again and also o e mention to the curry house in the same building excellent food and again nice staff

한 번에 두 가족 여행을 예약했습니다. 호텔은 도심과 가까운 매우 좋은 위치에 있으며 식사와 쇼핑에 매우 편리합니다. 방은 특별히 크지는 않지만 매우 깨끗하고 깔끔하며 레이아웃이 합리적입니다. 침대는 매우 편안했고 베개와 이불은 매우 푹신했고 수면은 특히 안정적이었습니다. 욕실은 매우 깨끗하고 수압이 딱 맞으며 목욕 경험은 매우 좋습니다. 아침 식사는 매우 풍부하고 따뜻한 음식과 차가운 음식이 있으며 다양성은 다양하며 맛은 매우 좋으며 특히 오믈렛과 소시지는 매우 만족 스럽습니다. 직원들은 매우 훌륭하고 서비스는 세심하고 사려 깊으며 사람들을 매우 따뜻하게 만듭니다. 체크인 및 체크 아웃 과정은 번거 로움없이 매우 매끄 럽습니다. 전반적으로 이 호텔은 가성비가 좋으며 특히 단기 체류나 출장에 적합하며 다음에 기회가 되면 또 올 것입니다.

4박 숙박은 매우 편안하고 깨끗하고 위생적이며 레스토랑이 있으며 근처에 넓은 상업 지역이 있으며 도심까지 버스 정류장이 있습니다. 호텔의 전반적인 방음은 그다지 좋지 않지만 수용 가능하며 이웃은 여전히 조용합니다. 길을 따라 아름다운 풍경.