바 시설을 갖춘 포르투갈 아조레스 호텔

Nuestra experiencia en este hotel ha sido maravillosa. Destacamos especialmente la atención del personal, siempre amable y dispuesto a ayudar en todo momento. El desayuno fue de alta calidad, con una amplia variedad de opciones para todos los gustos, servido en un salón precioso con grandes cristaleras y unas vistas espectaculares a las montañas. La habitación estaba perfectamente equipada, limpia y muy cómoda, cumpliendo con todas nuestras expectativas. El spa fue, sin duda, uno de los puntos fuertes de nuestra estancia: las piscinas interiores y exteriores de aguas termales ofrecen una experiencia relajante única. Sin duda, un lugar para repetir.

The hotel is located in a comfortable position, close to the north cost in a small town, just 15/20 minutes drive from Ponta Delgada & the Airport. To my surprise when we arrived there were two type of rooms, suites or bungalows, of course according to the price we paid we were assigned the suite. What surprised me that during the booking process to photos we saw were not the suites, which led us to believe that was going to look different than it actually was. The amenities were limited, there is no safe or fridge in the suites. In the bathroom the paper holder was rusted because it has been positioned under the towel rack. The breakfast included option was fine, but little limited and repetitive, fruits were fresh and good, as well as well various cheese and hams choices. If you can get a cheap price for your stay is overall a good option, but bear in mind that there are some caveats. I would suggest to the hotel to update their images on the platforms and separate clearly the type of rooms available in order to avoid unwanted surprises for the guests.

A truly wonderful hotel. With only 9 rooms, the staff focuses on making every guest experience exceptional. The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time. All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling. Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it. We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay. We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel! All in all, highly recommended, my wife and I know we’ll be back!

Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening. Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb. It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying. Rooms were very clean although signs of some wear and tear are already starting to show. Location is EXCELLENT and staff helpful, polite and welcoming. Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.

We stayed the first two nights of out two week holiday in the Neat Hotel. We were early arriving but our room was ready so we were able to check in, which was great. The first thing we noticed when we walked in the hotel was the lovely smelling air freshener, which gave a good first impression. All staff on reception that we spoke to were very friendly and helpful. The room was a good size with a comfy bed. There was a fridge but my one down point for amenities was that there was no kettle. A coffee maker but no kettle! No everyone drinks coffee but this seems to be a normal thing nowadays. I know you can boil the water but not use a coffee capsule, but the water still tastes of coffee. It was noisy at night but the hotel is right in the centre. Great location for the harbour. Would stay again if we ever visit The Azores again!

The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.

Muito boa experiência! O quarto estava excelente e o pequeno almoço também.

Lugar y personal maravilloso. Nuestro vuelo fue cancelado y reubicado días más tarde del fin de la reserva. Le contamos nuestro problema y no tuvieron duda de modificarnos la reserva. Un gran detalle por ellos. Si buscas un lugar tranquilo, con vistas al mar y a la naturaleza, es aquí.

The hotel is conveniently located with a great view over the harbour and sea. I guess the low overflying planes might be a problem, but I wear earplugs when away anyhow! Quite dramatic and not an issue for me. Reception staff were very helpful, as were the restaurant staf esp. Bim and his colleague - I really felt welcomed, though first night it was chaotic with two many people (coaces?) trying to get fed in a relatively small dining room. The buffet style I liked, less choice for me was good! I especially liked the soups and fish. Overall. I would recommend.

I WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA