몬테비데오 아파트

Everything was excellent. We were very well received by hotel staff, and the restaurant is absolutely fantastic. Rooms are somewhat old-fashioned but were cleaned every day and the bed was very comfortable. We hope to visit again soon!

나는 여행사가 나를 넣은 매우 역사적인 부티크 호텔(일명 오래되고 먼지 냄새가 나는)에서 전환한 후 이 호텔에 왔습니다. 이 호텔에는 부티크 호텔에서 기대할 수 있는 모든 것이 있었습니다. 호텔은 트렌디하고 안전한 동네에 멋진 분위기, 친절한 직원, 세기 중반에 현대적으로 꾸며진 객실과 많은 현대적이고 사려 깊은 편의 시설을 갖추고 있습니다. 그들은 멋진 토토 비데, 모든 곳의 콘센트, 좋은 수압 및 침대에서 해변의 아름다운 전망을 가지고 있습니다. 누락된 유일한 것은 버튼을 누르면 커튼을 열고 닫을 수 있다는 것입니다. 아침 식사는 다양한 빵, 과일, 요구르트 및 몇 가지 따뜻한 요리로 풍부합니다. 도보 거리에 많은 레스토랑이 있거나 택시로 짧은 거리에 있습니다.

Wow. One of the most ridiculous experiences in over 35 countries and 150 hotel stays in my life. Arrived at the hotel which looks dated from the outside but I was confident, based on the reviews, that the rooms would be decent as I expected. Slow check in process but staff fairly friendly. We got to the room which, no exaggeration, was one of the most dated, smoky, disgusting rooms I’ve been given. Rather than complaining at the end of the stay, I returned to reception and said that the room was horrible and smelt terribly of smoke. I asked if we could be moved to a nicer, newer room. This wasn’t well received but Leonardo (hotel receptionist) said that he would arrange for us to move to a room on the eighth floor. We fetched our things from the first room and waited at reception. After Leonardo had ignored us for a few minutes, I asked again if we were being moved to a better room. To clarify, by better, I was asking simply for a more modern room that did not smell of smoke and that reflected the photos of the hotel online. At this point, he lost his temper and said that we needed to go and sit and wait. I explained to him that we had a reservation later in the evening and that we needed to check into our new room quickly. He behaved aggressively and with a short temper - telling me that I should basically be grateful that he was moving our room! I explained that, as a customer, we pay for a room of a good standard for the price and that he was not doing us a favour! He then accused me of ‘harassing him’ about having a better room! There was no element of ‘harassment’ and only Leonardo speaking in a rude and totally unprofessional way. I could not believe what was happening! At this point, I asked to cancel the room as we were going to stay elsewhere. I asked Leonardo for confirmation that the cancellation would be free and he told me ‘he did not have time to write this confirmation’. I explained that it would take him less than a minute and that we could only leave the hotel if we were sure we would not be charged. He begrudgingly provided Brie after demonstrating a further bad attitude. I am sure that the hotel will reply to this review with a different version of events but, all I can say is, this hotel is seriously dated, in a bad condition, smoky in the room we were given and the attitude of Leonardo was one of the worst and most bizarre I have ever come across. I am also making a formal complaint to the NH Hotel group, whom I expected better of.

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.

Hotel com bom custo benefício, café da manhã muito bom. O café da tarde que é oferecido como cortesia é muito fraco com poucas opções.

객실은 편안하고 그렇게 크지는 않지만 충분한 공간이 있습니다. 방의 온도가 꽤 편안해서 어느 날 히터를 켜지도 않았습니다. 아침 식사는 좋았고 ”doce de leite”는 믿을 수 없을 정도로 좋았습니다. 개선의 혜택을 누릴 수 있는 유일한 것은 레스토랑(저녁 식사의 음식은 돈 가치가 전혀 없었습니다), 방에 코르크 나사와 와인 잔이 있습니다. 와인 바닥을 열고 싶었고 호텔에서 코르크 나사를 보내는 대신 병을 열어줄 사람을 보냈습니다.

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We enjoyed our stay at Hotel Montevideo but there are improvements needed. We travel to Uruguay from the US every 1- 2 years to visit my husband's family and have stayed many places. This hotel is beautiful but the rooms were not as comfortable as expected. We wouldn’t stay here again unless improvements were made because comfort is very important when traveling such a long way and staying up to 2 weeks. Pros: The hotel decor is visually beautiful. The staff are friendly, courteous and helpful. It was nice that some of the staff spoke English. My husband is a native Spanish speaker and it was great that he didn't have to translate the restaurant menu for me. The morning breakfast was very good and the staff there great. The views from the 10th floor hotel bar and DJ were fantastic. Cons: Not worth the price of the upgrade, and not what you would expect for a hotel with hotel with 4+ rating. We asked if an upgrade was an available at check in because we were staying for 11 nights. We were offered a Suite room that was bigger in size and has a small kitchenette. The size of the room was better for us for a long stay but unfortunately the bed was the worst bed we have ever slept in. It was way too soft, no support and the pillows were too soft. I realize of course this is also about preference but we have stayed at many hotels and have never experienced such a horrible bed. We traveled a long way and a good nights rest is always important. The bathroom- I prefer a long sink or his/her countertop when we travel so that we can arrange our skin care, makeup, beauty products etc. This sink was tiny so I had no place to put my toiletries when getting ready. The lighting is too dark in the rooms even with the curtains fully opened. When I was getting ready, I could barely see anything. A dimmer light switch would be much better. It would also be nice if Restaurant Polo Bamba had a rotating menu for dinner options.

Overall, I did enjoy my stay at Palladium. The location is amazing; close to a bunch of nice restaurants, 5 minutes away from a big shopping centre (which includes ATMs and supermarkets) and by the beach. I stayed in a double room, it was basic but comfortable and nice; it had a little fridge and the bathroom was very comfortable. My only criticism to the room was that there was only one armchair (in a double room), so if we were having a drink, one of us had to sit on the bed. The lobby was comfy and the staff at reception were very helpful. Breakfast was not too bad, but it was a bit disappointing. Despite the minor negative points, I would go back.

아침 식사는 너무 좋지는 않았지만 수용 가능했습니다. 엑스트라 베드를 사용할 수 없어야 합니다. 아이들과 함께 가도 문제없고 위치도 꽤 좋고 바다 바로 옆에 있어서 오션뷰 룸이 좋아보입니다. 주차공간이 많지는 않습니다.