The Aparthotel is very well located in the city center with restaurants, transport, and shops very nearby. Tourist attractions are also well within walking distance so the location of this Aparthotel is excellent. The reception area is nice however not once during our stay did we see a member of staff there. Things are mostly done online - you have a pin to enter your room/hotel building which was given via email/text however it was odd not to see anyone at the reception at all. We did see cleaners around but no other staff. The rooms are modest and tidy, you have a kitchenette - useful if you plan to do cooking/food preparation yourself. The room also has a desk which is nice as well as a small table and chairs for eating. Furthermore, there is an armchair and lounge table, a TV and also since we stayed in a family room, a sofa bed. This makes the room capable to be a nice lounge area during the day. In the family room, you have the sofa bed and also a double bed which both are extremely comfortable. The bedding however on the sofa bed was not done pre-hand which they said should've been done and there was one cover less than we needed. We phoned the customer service and they were very helpful; the situation was dealt with very well. The member of staff on the phone guided us to a storage cupboard where we were able to get an extra cover ourselves since no staff were on site and they apologized about the sofa bed which they confirmed should have been prepared. Note: The only toiletries provided are soap and toilet paper (which if you run out of - don't hesitate to ask for more) There are also supermarkets nearby if you're missing anything such as shower gel. The bathroom was as you'd expect and was overall fine. One thing that was very confusing was the Breakfast. We did not see any signs of breakfast being served at all and are unsure whether we needed to book in advance or something so don't totally rely on the breakfast within the Aparthotel. Furthermore, there is a coffee machine which is accessible whenever you need it and is a nice addition to the Aparthotel. However, it does seem to malfunction. Twice we ordered Frothed Milk and instead it gave us Hot Water... Other options like Cappuccino worked fine but others did not?... Overall though the Aparthotel is a good place to stay and I have no hesitation in recommending it because our stay was overall pleasant and very good.
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