I am a long time traveler, and have a very outspoken opinion when it comes to what I require from a hotel. Luxury is not really a priority, but SERVICE is. This hotel delivers on service. So, it’s easy to find, clean, and comfortable… but SHINES in service. The moment I arrived, my friends called from Mexico City to advise that they had an airline delay; the agent was able to make immediate changes to our reservations, and did so with a warm, genuine smile. Breakfast the next morning was absolutely outstanding. They require the use of disposable gloves to handle the buffet utensils. BRILLIANT! They assisted me with internet issues, not ONCE with a sigh or scowl … always with the most positive attitude you can imagine! Large parking lot and an underground parking area, both seem safe. Plenty to see and eat nearby. We came to Mexicali specifically to drive the highway to La Rumorosa. This hotel is perfectly located for that. Took just over an hour each way. So for the record, I am now Titanium Level and this hotel has ascended to one of my absolute favorites. Mexicali is not a vacation destination, so I can’t imagine needing to return many times, but if I had to be there, I would ABSOLUTELY choose the Fairfield. More importantly, I’d say that their property should be used to train standards to other Marriott branded hotels worldwide. And yes, the rooms and lobby are SPOTLESS. Job well done!
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