사우스 투움바 레지던스

This places is in such a great location and has beautiful facilities, but that's as far as I can say in regards to Athena. We had nothing but dramas staying here. Checked in about 5.30pm. Paid for a 1 bedroom apartment. Opened door to find 1 bed studio room with wheel chair facilities. Went back to the reception and the lady had apologised and said they had new staff on and they had allocated the wrong room. Said they could offer another room and she had to Check there wasn't going to be cost. Which I was not going to pay even if they tried as this was their error. So I had to split my family up to sleep in separate rooms. She told me they would text I'm the morning once our original room was ready, so when I went to check out of 1 room a different girl said we would have to be out of both rooms. Which I had explained the whole reason we booked 2 nights is due to a wedding. I was not happy as we had to pack up everything and checkout, so I said we will have to go down to the local mall. And that i wanted room ready by 12.Well 30mins they texted saying room was ready, however at this point we were out. I arrive back check into family room. Well Netlix that they advertised did not work ok their so called smart TV. It wasn't one as the remote was old ans didn't have the smart TV buttons. Anyway called up the girl she said she wasn't too sure why it's not working when she came up to have a look. She said she will text her manager to ask why. She then said they been having issues with tvs and we don't seem to have netflix. At this point I'm like whatever, we have been mucked around enough. Then later on I hopped into be to watch normal satellite TV and that didn't even work it was glitching and the picture wasn't coming up. So it was clearly just off to bed for me. I was so upset with the stay so I wrote to the premise and all they could respond was deflecting information like they had done us a solid for putting us up in another room for free on the first night. And that they had checked both TVs and they were working with Netflix and getting a clear picture.. which is a load of crap. And to be made out like one staff told me one thing but another told me another and i was wrong.You either need to have a better communication system to leave notes or train your staff better. You will see the response from site from screen shot and also images of clearly Glitching TV. Considering we paid$200 a night that's Hotel prices with motel experience. If Athena you see this, do not try and respond to cover your own reputation. Because this was due to lack of experience and poor customer service skills some of your staff.

Blamed for basin blockage and made to pay $150 in plumbing fees to unblock their well over due blocked up bathroom basin!!! Absolutely disgusted! We are Toowoomba City golf club members, and have stayed at this hotel on several occasion, and have also stayed in this room…bring room 46 on several occasions. Each time upon our stay in this room…we noticed the bathroom basin was draining very slowly, however never reported it until the 30/4/23, after I had a coughing episode which resulted an episode of vomiting into the bathroom basin. We were consequently “blamed” for the basin becoming blocked due to my single episode of vomiting, of which I spent over an hour cleaning up afterwards, and my husband was charged $150 on his credit card to unblock a basin blockage on the drain which was obviously blocked and had accumulated blockage throughout several years of patron usage, combined with the obvious lack of maintenance by the motel staff to upkeep drains as you do in your own home ….up until when we were honest about the drain blocking on up on the 30/4/23. This is disgusting! The treatment of patrons, and regular patrons is even more disgusting! this hotel is in desperate need of major renovations, it is NOT a 4.5 star hotel, the property is NOT maintained regularly, blames their shortcomings on it’s patrons, and worst still..charges them for their own ongoing maintenance costs! Don’t stay here! We are Toowoomba City Club Golf Memvers, and will NEVER stay here again! My husband did the right thing by advising the staff that their basin was blocked…and in return copped a $150 bill for his honesty!

투움바(사우스 투움바)에 위치한 하이랜더 모터 인 & 아파트먼트에 머무실 경우 10분 정도 걸으면 투움바 기지 병원 및 로렐 뱅크 공원에 가실 수 있습니다. 이 모텔에서 그랜드 센트럴 쇼핑센터까지는 1.3km 떨어져 있으며, 1.8km 거리에는 시티 골프 클럽도 있습니다.야외 수영장 같은 레크리에이션 시설을 이용하거나 정원에서 전망을 즐기실 수 있습니다. 이 모텔에는 무료 무선 인터넷 및 바비큐 그릴도 마련되어 있습니다.이 모텔에서는 룸서비스(이용 시간 제한)를 이용하실 수 있습니다. 아침 식사(주문 요리)를 매일 06:30 ~ 08:30에 유료로 이용하실 수 있습니다.대표적인 편의 시설과 서비스로는 간편 체크인, 간편 체크아웃, 드라이클리닝/세탁 서비스 등이 있습니다. 이 모텔의 행사 시설은 컨퍼런스 공간 및 회의실 등으로 구성되어 있습니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.에어컨이 설치된 33개의 객실에는 냉장고 및 전자레인지 등이 갖추어진 간이 주방도 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 편의 시설/서비스로는 전화 외에 책상 및 별도의 좌석 공간도 있습니다.

A funny little motel, not far from town, tucked away in some shopping centre. If you blinked you'd miss it. On Ruthven Street but come in off White street to the side. Built in maybe the 1970s, it has tall if smallish rooms but everything you need. The bathroom has been re-done and is clean, bright and with a lovely hot shower. Basic toiletries are provided and enough towels for all. Neighbour got a bit willing during the mid evening but that was sorted promptly by the don't mess with me lady manager. One thing that all proved is that soundproofing between the rooms is excellent. We stayed a night only, being on a driving holiday of the Downs and North NSW. It was convenient with really nice people running it and central location at a very low price. Double and single in a room for three for less than $138. Chinese restaurant up the road. All sorts of places deliver. The room has cups, cutlery and more so it's easy to have it delivered and a nice touch; a Tim Tam and bottle of cold water in the fridge gratis. We'd be happy to overnight there again. A longer stay would need a bigger room. They might have such a thing, maybe in the upstairs rooms. You'd have to ask.

Very close to all tourist attractions and staff are very friendly

투움바(사우스 투움바)에 위치한 제임스 스트리트 모터 인에 숙박하실 경우 차로 5분 정도 이동하면 퀸스파크 및 세인트 빈센트 개인 병원 투움바에 가실 수 있습니다. 이 모텔에서 엠파이어 극장까지는 1.7km 떨어져 있으며, 1.7km 거리에는 투움바 위장병학 클리닉도 있습니다.야외 수영장 같은 레크리에이션 시설을 이용하거나 정원에서 전망을 즐기실 수 있습니다. 이 모텔에는 무료 무선 인터넷, 피크닉 공간 및 바비큐 그릴도 편의 시설/서비스로 마련되어 있습니다.시설 내에 위치한 레스토랑 Intersection Restaurant에서 현대식 유럽 요리를 즐겨보세요. 여기에는 다양한 음료가 제공되는 바/라운지도 갖춰져 있죠. 또는 편하게 객실에서 룸서비스(이용 시간 제한)를 이용하실 수 있습니다. 아침 식사(주문 요리)가 주중 06:30 ~ 08:00 및 주말 07:30 ~ 08:00에 유료로 제공됩니다.대표적인 편의 시설과 서비스로는 짐 보관, 세탁 시설 등이 있습니다. 시설 내에서 무료 셀프 주차 이용이 가능합니다.에어컨이 설치된 30개의 객실에는 냉장고 및 LCD TV도 갖추어져 있어 편하게 머무실 수 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 케이블 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 욕실에는 샤워 및 헤어드라이어도 마련되어 있습니다. 편의 시설/서비스로는 전자레인지 및 커피/티 메이커 등이 있으며 객실 정돈 서비스는 매일 제공됩니다.