리리뷰어: This hotel was very clean and the location was ideal for us. However, the lady checking us in had a pit bull with her behind the desk. I was not comfortable with that. Also, there was no refrigerator in the room. A necessity for one of my medications.
리리뷰어: 체크인 할 때 온수가 없다고 들었습니다. 수리를 위해 일부를 기다리고 있습니다. 그들은 내 예약이 선불되었고 기술적으로 환불이나 변경을 허용하지 않았지만 추가 요금없이 길 건너편에 자매 호텔을 체크인 할 수있었습니다. 분명히 나는 밤 동안 조용하고 깨끗하며 뜨거운 물을 가지고있어서 기뻤습니다! 두 곳에서 훌륭한 고객 서비스 태도도 있습니다!
리리뷰어: It was okay. Heater is loud, shower curtain rod is broken. Mattress was visibly dirty and sunken. Opted to not stay the second night that I prepaid for and was not refunded.
리리뷰어: Noise from pool was loud - screaming and yelling kids from 3 in the afternoon until 10 at night. Asked for room change but hotel was booked solid. Asked for partial refund but was told third party booked room which was not true. Also hotel put a $250 (double my room rate) hold on my card - for “extras “ that might be charged to my room. Had no notice of this until I checked in! Was told it would be refunded on checkout - also not true
익익명 사용자: The front desk wasn't friendly and charged me double the damage deposit. They told me they would resolve it and I would get an email saying it was going to be resolved. I got a email with nothing resolved. I won't be going back to that establishment. Extremely disappointed.