Disappointed in our stay. I booked on hotel website - not discount booking. I wrote Husband and I were going to be celebrating our 48th wedding anniversary. I requested a King oceanfront room especially for a sofa for my husband. He is disabled and really wanted me to enjoy the ocean but is mobility limited. He so much wishes he could walk beach/sand but not a reality- So, he stayed in room on sofa, watched TV and sat balcony, as I waved to him. Well, guess I am expecting too much - no one mentioned our anniversary. I guess being corporate owned - all about money, not guests. The clerks checking in and out, both male, rude, talking among selves, all business no personality. I reported the sofa when I checked out but sure my concerns went no where. There is no housekeeping. I had to go to the office for coffee, towels and worst toilet paper! Seems ridiculous for cost of staying at this hotel! The room average- old beach front hotel, very costly nightly charges And, the sofa- OMG - soiled, no cushion- when we sat had to use extra pillows to sit on it and cover it. The maintenance people nice even in elevators. We did eat at the Bristo oceanfront cafe twice, and, food very good and ambience nice. Hotel is right on ocean and easy access to restaurants and sightseeing. Just beware you will pay allot for sub standard room & lack of any services- even for oceanfront.
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