Having stayed at the InterContinental Khao Yai now 4 times, I can say it remains one of the top hotels in Thailand. The grounds are immense compared to the number of rooms, providing a private and peaceful atmosphere to truly relax. The lush greenery keeps the air cool even on hot mornings. The rooms are beautifully appointed with meticulous attention to detail. However, what really sets this hotel apart is the exceptional service from every staff member. They attend to guests with genuine warmth and hospitality that makes you feel you are returning home. Mr. Acme and the front desk staff greet you warmly upon arrival. Miss Ploy and Miss Kaemboom at the kids club keep children engaged all day with activities so parents can truly relax. The breakfast staff inquire if you slept well and anticipate any additional needs. Moreover, all the staff at the restaurants, bars, spa, and even the security guards are incredibly lovely, though I apologize for not being able to recall all their names. Every employee goes above and beyond their duties willingly and wholeheartedly. Their service elevates the InterContinental Khao Yai to a sublime experience deserving highest praise. I cannot recommend it highly enough and look forward to my next visit.
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