Location carina, molto immersa nel verde, ma lontano da servizi di vario genere. Il supermercato più vicino è a 15 min di auto.
Un peccato che le terme e la palestra chiudano presto. Ascensore veramente obsoleto, fa un pò paura.
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
Tudo excelente, desde a simpatia, amabilidade e disponibilidade dos funcionários, até à limpeza, alimentação, piscinas. Para famílias é do melhor ❤️ venho encantada
We stayed 3 nights at this hotel and enjoyed our stay very much. The people at the reception were very nice and our room was clean and comfortable and had a view of the park. The hotel bar was really nice too, I had the best Irish Coffee! We didn't eat in the restaurant for dinner but we had our breakfast there every morning, they had a very nice selection of items. The hotel is in a great location in the city and Viseu is also a very nice city.
O hotel é super central, o que facilitou muito a nossa estadia. É bonito, com quartos espaçosos e bem decorados. Nota-se que foi alvo de uma renovação, mantendo elementos da estrutura original, o que lhe dá um certo charme, mas também faz perceber que se trata de um edifício adaptado. Ainda assim, a experiência foi bastante positiva.
Gostei da estadia, a piscina é muito boa e o staff maravilhoso.
아주 좋음
리뷰 9개
8.7/10
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9.4/10
기대 이상
리리뷰어We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
익익명 사용자이 호텔에서 즐거운 숙박. 그것은 좋은 편의 시설과 함께 매우 현대적이고 세련된 방식으로 설계되었습니다. 아침 식사는 나에게 충분했습니다 (나는 일반적으로 큰 아침 식사를 먹는 사람이 아니기 때문에). 모든 직원은 도움이되고 친절했습니다. 유일한 단점은 같은 날 두 번 연속으로 그들의 논쟁 장면을 만났다는 것입니다. 아침 7시에 아침 식사에서 먼저 직원의 큰 논쟁을 보거나 듣고 싶지 않습니다! 손님을 더 조심하고 보여주지 마십시오. 나는 그것에 대해 기분이 좋지 않았기 때문에 별 5 개를 완전히 줄 수 없습니다. 그렇지 않으면 나는 숙박을 좋아했고 다시오고 싶습니다.
CCaGirlWe stayed 3 nights at this hotel and enjoyed our stay very much. The people at the reception were very nice and our room was clean and comfortable and had a view of the park. The hotel bar was really nice too, I had the best Irish Coffee! We didn't eat in the restaurant for dinner but we had our breakfast there every morning, they had a very nice selection of items. The hotel is in a great location in the city and Viseu is also a very nice city.
리리뷰어Beatiful house with nice comfortable rooms, a super nice living room for spending the evening . Good breakfast and a nice, clean pool. Big garden with grapes and olive trees, kiwi and qrapes on top of the parking lot. Enough parking space. Definitely worth a visit during your douro valley tour. Some nice restaurants to visit in the small towns nearby. Tasty wine from own production and very friendly owners
GGrace Grace호텔은 자신의 포도원에 위치한 아름답습니다. 자신의 와인 투어와 와인 시음에도 참여할 수 있습니다. 레스토랑에서의 아침과 저녁은 높은 수준입니다. 아침 식사는 가격에 포함되어 있으며 저녁 식사는 비싸지 않습니다. 6 인 그룹은 와인 페어링 메뉴를 주문했고 거의 만석이었습니다. 우리 둘은 큰 와인 통에 살았는데 재미 있었지만 조금 작았는데 (특히 다른 사람들의 방이 대조 된 모습을 본 후) 호텔 건물로 돌아 가기 위해 짧은 산책이 있었기 때문에 그렇지 않다면 어린이나 노인에게 추천합니다.
리리뷰어레스토랑에서 첫날 밤 우리는 설정 저녁 식사 시음 메뉴를 주문했습니다. 평균이었습니다. 두 번째 밤, 우리는 물고기와 문어를위한 a la carte 메뉴에서 주문했습니다. 그래서 나는 la carte에서 주문하는 것이 좋습니다. 나는 또한 식당에서 서비스를 좋아하고, 요리사가 주문을하고, 그의 동료들이 배달을 도울 것입니다. 아침 식사 중 오렌지 주스는 마당의 오렌지에서 갓 짜서 매우 맛있습니다. 이 퀸타에서 가장 좋은 레스토랑일 것 같습니다.
나는 메이커 룸에 살았고 객실은 가격 대비 평균입니다.
와인 시음은 확실히 찢어진 것입니다. 그들은 최근 몇 년 동안 저렴한 와인을주었습니다. 1800 년부터 맛있는 와인과 함께 피렌체 이탈리아 와인 지역에서 비슷한 가격으로 비슷한 와인 시음을 얻을 수 있습니다. 나는이 퀴타에서 와인 시음을하는 것이 좋습니다.
그들은 당신이 좋은 주변을 여행 할 수있는 회로 나 경로를 만들었지 만 노트와지도는 업데이트되지 않았습니다. 당신은 길을 잃을 수도 있지만, 당신은 또한 큰 문제가되지 않도록 길을 찾을 수 있어야합니다.
리리뷰어Extensive work being carried out meant noise throughout the hotel.
Every time we needed reception we had to wait for staff to return.
On the plus side, the restaurant staff were excellent.