I was disappointed that the hotel rejected my request for a late check-out on Sunday the 3rd December. My partner underwent emergency hospital treatment so I called the hotel to suggest arriving 24 hours later - on Saturday instead of Friday. I didn't ask for a discount, but just a few hours extra on Sunday. When we checked out at 11 on Sunday, I had the impression that the hotel was half empty. Although the stay was pleasant and the staff acted within the hotel rules, I wouldn't return.
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