The worst hotel I have even been to.
Used towels even wet are not changed after room cleaning. The staff folded back the towels like they are new but it's wet and with dirt.
No air conditioning, even if I requested at reception, they said will send me a fan and arrange electrician to check on the next day.
Waited a whole night and no fan is coming.
No electrician. On the next day I requested again, receptionist said will arrange electrician on the following day and said no one is coming on that day. But no one informed me ever if the electrician is not coming. Moreover, the receptionist insisted that there was air conditioning inside my room, despite the thermometer showed 25 degrees while outside is 17 degrees. Shame on her, what a lie. She even insisted she felt so cool there. What an attitude to ignore customer feelings.
I called reception hotline a lot of times. But no one answered the call ever. I need to go down to reception desk to raise request every time.
Can't imagine they got 4/5 rating here. It is completely a lie. Will never come again.
번역