소렐 호텔 렉스(Sorell Hotel Rex)

이 호텔은 셀프 체크인 방식입니다. 씨트립에서는 4로 시작하는 예약 번호를 발행하지 않았으므로 체크인하려면 호텔 직원에게 문의해야 합니다. 호텔 위치는 기차역에서 가깝지 않으며 도보로 10분 정도 소요됩니다. 하지만 이 가격대에서는 취리히에 선택의 여지가 많지 않습니다. 다행히 호텔은 깨끗하고 출장에 적합합니다.

위치는 역에서 가까우나 짐을 다 들고 조금 올라가야 해서 피곤해요.

이 호텔에는 서비스도 없고 사람도 없었으며 프런트 데스크에서 고객을 체크인하는 사람도 없었습니다. 우리가 도착했을 때 우리는 들어갈 수 있는 코드를 받았어야 한다는 것을 알았습니다. 다행히 다른 누군가가 우리를 위해 문을 열어주었지만 로비에는 느린 컴퓨터 한 대에서 체크인을 하려는 사람들이 길게 줄을 섰습니다. . 체크인 과정이 너무 느리고 나빴기 때문에 한 고객이 다시 왔고, 그에게 주어진 열쇠는 이미 다른 고객이 있는 방에 대한 것이었기 때문에 새 열쇠를 얻기 위해 나 앞에서 끼어들었습니다. 우리는 이미 온라인으로 체크인했지만 그럼에도 불구하고 모든 정보를 다시 입력해야 했습니다. 나는 약간 낮은 가격이 이 호텔이 모든 것에서 1마일 오르막길에 있기 때문이라고 생각했습니다. 너무 나빠서가 아닙니다. 예를 들어, 욕실에는 세면도구를 놓을 공간이 없었습니다. 시끄러운 트램이 몇 분마다 지나갔습니다. 다음날 아침, 현관문 근처에서 누군가에게 전화를 걸어 원격으로 문을 열어달라고 하는 스피커를 발견했습니다. 몸집이 넉넉한 미국인이라면 작은 엘리베이터에는 들어갈 수 없을 것이고, 짐을 들어줄 사람도 아무도 없었습니다. 아침 식사는 추가 요금을 내고 이용할 수 있었지만 매력적이지 않았습니다. 체크아웃할 시간이 되었을 때 체크아웃 방법이 완전히 독일어로 설명된 이메일을 받았습니다! 한 가지 장점은 수건이 제공된다는 것입니다.

We stayed at this hotel for one night. There is limited desk staff, but they tell you on the reservation the hours they are there otherwise give you a code. The receptionist was there when we arrived and she helped us to get our room earlier than expected. Room was clean and spacious. Hotel is slightly outside of the old city, but is within walking distance to all main sites. I loved their breakfast. So many vegan options and a really great muesli bar with dried fruits. Parking was convenient and onsite. Would recommend!

We stayed in the family room. It could have been cleaner and better maintained. On the plus side the breakfast was very good and the front desk staff was friendly. When we checked in the room didn’t feel very clean, there were food crumbs from the last guest on the bench above the fridge, some stray hairs in the bathroom and most surprising was a half eaten rotting capsicum in the fridge. The bathroom sink was also clogged and took ages to drain. I reported this to reception, but it wasn’t fixed during our stay. There was a sign on the bathroom mirror which told us to put our towels on the bathroom floor if we wanted them to be washed, to save the hotel/environment from unnecessarily washing lots of towels every day. We had therefore assumed that the rooms were serviced daily. When we got home that night, the room hadn’t been serviced at all, and now our towels weren’t dry, because they’d been in a pile on the floor instead of being hung up to dry! Our beds were comfortable but the pillows were as flat as a pancake, the kids said the sofa pull out bed they were on wasn’t very comfy. There was no aircon, but there was a fan on a stand, which sufficed for our visit as it wasn’t too hot at that time of year, and there was a large window we could open too. The breakfast was excellent, with lots of choice and a nice breakfast room. The hotel was about a 15-20 min walk from the main train station, so it was quite convenient except with luggage, because the walk involved a number of staircases and hills up from the station.

I would like to thank this hotel it makes our trip to zürich easy since we arrived with kids at very late time at night, it's clean comfortable bathrooms clean as well, room relatively big, location is perfect to center of zürich, the staff Latifa was the best she is very kind would like to thank her for her treating us in the breakfast, breakfast was very good.

The hotel was quite strange. Upon arrival there was no staff and we had to do self check in. We were a group of 5 people with 3 rooms. We were let into the hotel via the intercom. The computer at the desk required a booking reference or QR code. Our hotel had been booked through a travel agent and we hadn’t been provided with either. So instead we had to manually input each persons details into the computer. This took absolutely ages! After travelling for quite a long time this was the last thing we wanted to spend time doing! The rooms were fairly compact, especially the bathroom. The hotel seems to have spent a lot of money on branded items in the rooms including a yoga matt and other random things - it would be better to have more staff in my opinion! The beds were very comfy though and an actual double bed instead of two singles pushed together. There was also a coffee machine in the room. Breakfast was very basic and seemed understaffed as a lot of things had run out. Again for check out there was no staff at the desk do we had to self check out via the emailed invoice - this didn’t work as we had to pay the city tax so I used the phone at the desk to do this. The location of the hotel is a bit out of the centre but is easily accessed (if you have luggage) using the number 7 tram at the main railway station otherwise it is walkable. Have given this 3 stars due to the lack of staff and it being so impersonal!