목시 취리히 후기

숙소 답변: Dear Daa Un, Thank you for your positive review! We are delighted that you found the service at the reception to be friendly and that you enjoyed your time with us. We are also pleased that the hotel's location, with its good tram connections, was convenient for you.We hope to welcome you back soon and thank you for your recommendation!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

숙소 답변: Dear Santia, Thank you for taking the time to describe your stay with us in detail.We are sincerely sorry to hear that your experience at the H+ Hotel Zurich was so disappointing and that your impression of our hotel was so negative. Naturally, the experience you described does not meet our standards of cleanliness, service, and hospitality.We take your comments regarding the room cleaning, the condition of the room, and the response of our team very seriously. We apologize for the impression you gained and assure you that we will review your feedback internally in detail. In particular, the accusation of a lack of helpfulness and unfriendliness is something we will not accept under any circumstances and will specifically challenge.Please understand that we often have limited options regarding communication and goodwill decisions via external platforms (such as Ctrip in your case) – nevertheless, we would have liked to have been able to resolve your concerns more constructively in direct communication.We deeply regret that we were unable to meet your expectations and would be delighted if you would give us the opportunity to convince you of our true standards at a later date.Sincerely,Sergej Rosenberg – Online Reputation ManagerYour H-Hotels Team

숙소 답변: 마르틴 펠릭스 데 미구엘 리요 님께, 소중한 시간을 내어 경험을 공유해 주셔서 감사합니다. 전반적으로 만족하셨고 호텔이 편리한 위치에 있다고 생각하셨다니 기쁩니다. 조식 뷔페가 기대에 부응하지 못하셨다니 유감입니다. 저희는 항상 고객님께 최상의 메뉴를 제공하기 위해 최선을 다하고 있으며, 고객님의 의견을 소중히 여깁니다. 호텔의 위치와 대중교통 이용에 만족하셨고, 객실이 넓고 편안하셨다니 기쁩니다. 다음 투숙에서도 다시 뵙기를 바랍니다. 감사합니다. H-Hotels 팀 Sergej Rosenberg - 온라인 평판 관리자

숙소 답변: Dear Guest,Thank you for your review and constructive feedback. We are pleased that you were satisfied with the hotel's location and restrooms, and that you appreciated the proximity to the bus station and the easy access to the main train station.We are sorry that you were not entirely satisfied with the service at the reception. We attach great importance to providing our guests with friendly and efficient service. We will forward your feedback internally to further train our team in these areas.We hope to welcome you again on a future stay and thank you for your valuable feedback.Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

숙소 답변: 고객님께, 후기를 남겨주셔서 감사합니다! 조용하고 평화로운 분위기 속에서 편안한 시간을 보내셨다니 다행입니다. 하지만 화장실 냄새로 불편을 드려 죄송합니다. 이는 저희가 추구하는 기준에 부합하지 않는 부분이며, 즉시 개선하도록 하겠습니다. 다음번에 이 지역에 다시 방문하실 때 다시 뵙기를 바랍니다! 감사합니다. Sergej Rosenberg 온라인 평판 관리자 H-Hotels 팀

숙소 답변: Dear A‍maka, Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our H+ Hotel in Zurich and that the easy check-in, the cleanliness of the rooms, and our delicious breakfast met your expectations.We look forward to welcoming you back on your next stay!Best regards, Your H-Hotels Team, Chiara Morano – Online Reputation Manager

숙소 답변: Dear Guest,Thank you very much for your positive feedback!We are delighted that you particularly appreciated our location, cleanliness, and modern amenities. The proximity to shopping and public transportation is indeed a great advantage – we're glad you were able to take advantage of it.We hope to welcome you back soon!Best regards,The H-Hotels TeamSergej Rosenberg – Online Reputation Manager

숙소 답변: Lieber Gian, vielen Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten.Es freut uns sehr, dass Sie unsere Ausstattung und Sauberkeit mit der Höchstnote bewertet haben – das wissen wir sehr zu schätzen.Gleichzeitig bedauern wir, dass Sie mit dem Check-in nicht zufrieden waren. Wir verstehen Ihren Wunsch, in der Deutschschweiz auch in Schweizerdeutsch oder Hochdeutsch bedient zu werden. Unser Team ist international aufgestellt, um Gäste aus aller Welt willkommen zu heißen – dabei kann es vorkommen, dass Englisch als gemeinsame Verständigungssprache verwendet wird. Wir nehmen Ihre Rückmeldung aber ernst und werden sie im Team besprechen, um unseren Service weiter zu verbessern.Wir würden uns freuen, Sie bei einer zukünftigen Gelegenheit erneut begrüßen zu dürfen – und Sie dann vollends zu überzeugen.Mit freundlichen Grüßen,Ihr Team von den H-HotelsSergej Rosenberg – Online Reputation Manager

숙소 답변: Dear Fionn Yee, Thank you for your feedback and review!We are delighted to hear that you appreciate our convenient public transport connections and the friendliness of our team. The proximity to the Freihofstrasse and Letzigrund stops truly makes our hotel an ideal base for exploring Zurich.We welcome your feedback on our amenities – we are constantly working to offer our guests even more comfort.We look forward to welcoming you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager

숙소 답변: Tiantaishanlaolunsi님께, 최근 저희 호텔에 머무시면서 전반적으로 긍정적인 인상을 남겨주신 친절한 평가에 감사드립니다. 대부분의 면에서 기대에 부응해 드려 기뻤으며, 곧 다시 찾아주셔서 더욱 즐거운 시간을 보내실 수 있기를 바랍니다. 감사합니다. H-Hotels 팀, Christina Dinklage - 온라인 평판 관리자

숙소 답변: Dear Jianxixixixi,Thank you so much for your positive review of our hotel! We're glad that you enjoyed your stay with us and found our location to be good. We pride ourselves accommodations for a great value for money, so we're happy to read that you felt this was the case during your stay with us. We hope you'll choose to stay with us again the next time you're in Zurich!Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

숙소 답변: Dear Gaba Zhao,We are delighted about your positive impressions and thank you for your great review! It is a pleasure to read that you felt comfortable with us and enjoyed your time at our hotel. We would be very happy to welcome you again as our guest during your next stay in Zurich and wish you all the best! Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager

숙소 답변: 친애하는 손님, 리뷰를 남겨주셔서 감사합니다! 저희 서비스에 만족하셨다는 말씀을 듣고 기쁩니다. 특히 저희 팀이 음식을 데우는 데 도움을 드린 점에 감사드립니다. 저희는 손님의 숙박이 최대한 편안하도록 최선을 다하고 있습니다. 또한 위치와 호텔 상태에 대한 피드백도 감사드립니다. 곧 다시 찾아주시길 바랍니다! 감사합니다. H-Hotels 팀, Anika Müller - 온라인 평판 관리자

숙소 답변: Dear Guest,Thank you for your positive review! We are pleased that you were satisfied with the location, amenities, and cleanliness of our hotel. We also appreciate your praise of the breakfast and coffee quality.We would be delighted to welcome you back soon!Best regards, Sergej RosenbergOnline Reputation ManagerYour H-Hotels Team