햄프턴 인 인디애나폴리스 노스웨스트/자이언즈빌(Hampton Inn Indianapolis NW/Zionsville)

Room was very clean. Staff was friendly and helpful. Overall stay was a great experience. One of the cleanest hotels we have stayed at in quite sometime. We would definitely highly recommend.

Hotel was clean,the staff was top notch. My only complaint the elevators…..yes the elevators. Car 1 was noisy, loud,rough riding,and appeared to hang up. Car 2 was slightly better but rarely ever opened for guests. We saw many guests opt for the stairs.

Great Hotel but there was no hot water while I was at the property in my room.

The property was very nice. I did call the front deskat 11 pm and asked for security to come up and talk to some teens/young adults regarding the noise. That didn't happen and we didn't get a very good night's sleep.

Very clean property with a good breakfast and comfortable beds. Walls are a bit thin....and wish there was a hot tub.

Hotel is great! Big rooms and bathrooms are decent size. Mattress was comfortable. Everything was really clean. Kids enjoyed the pool. The only complain I have is about breakfast. Coffee tasted like water. When we got there at 8am the waffle mix was gone. Some lady asked the staff for more mix and was told loudly well someone spilled it all and I don’t have time to make more. That was completely uncalled for. She clearly wasn’t too busy to bring more out. Frontdesk staff was really nice and respectful. Definitely would go back.

Very clean hotel! Loved my room and felt very safe. Water was barely warm for shower. Went to breakfast at 9:15 on Sunday morning and there was barely anything there. The waffle maker was already unplugged, so that was not an option. Only a few spoonfuls of eggs and has browns were left. Basically no pastries were left either. The only choices were some cold cereals and a few pieces of fruit. We ended up going somewhere else to eat.

If you like a clean room, this is not the place to stay. We checked into our room and noticed the bedding had little hairs all over it and it did not appear clean. There was also hair in our bathroom sink. We asked to be moved to a different room and the person at the desk was nice about moving us. When we got into our replacement room, the beds looked clean which was nice. However, we noticed there were crumbs and food all over the carpet. We had been traveling for 12 hours so decided since the beds seemed clean, we would just sleep and leave. Unfortunately, we did not notice until later that on the side of the bed, there was a used condom wrapper along with hand sanitizing wipes. Obviously, the floors had not been cleaned at all. There were also ants all over the heating-A/C unit. We were so disgusted by this place and would definitely not recommend it. We let the front desk know, however, they stated they couldn't refund us anything due to us booking through a third party (*******) vs going directly through them when booking. The front desk people were friendly but this was definitely a very poor experience.

When we arrive the two ladies checking us in were very rude and we seemed to be bothering them. I’m not sure if one of the women was training, but I could not understand or hear her. I asked her to repeat what she was saying and she stared at me uncomfortably and then pointed to my key packet. I said, “what does that mean?”. She looked at other lady, rolled her eyes and said, “it’s all in there?”. I assume she was referring to WI-FI and room number…but I asked where I should park? I asked again, “where is the best place to park for this room?”. She replied, “how would I know, that is up to you”. I then asked when breakfast was served and she just looked at me again and did not say anything. I will be honest, we arrived late - 11:00PM, and I’m sure she was tired, but we did not expect this confrontation. I stay in a lot of hotels throughout the year…but never again at this one. Our room had a bad smell and it was dirty in the shower and one of our desks was not cleaned. There was no way I was going to go and ask for a different room because of initial experience, but I did ask my wife if she wanted to just get back in the car and drive further towards our destination. She would not let me, but I was extremely dissatisfied. I will say, the morning gentleman who checked us out was at least pleasant. If Hampton wants me to continue to stay at their properties I would like a personal contact from someone in regards to this terrible experience.