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리뷰어
샤오샹웨·부티크 더블룸
투숙일: 2024년 4월
기타
리뷰 1개
3.0/10
작성일: 2024년 5월 29일
Although the setting is quite beautiful and calm, and the pictures are accurate, we do not recommend this inn to any foreign tourists.
It was extremely difficult communicating with the staff, even with basics in chinese and a translating app. They were not prepared for our stay at all, when we arrived they took 30 minutes to find our reservation and still, they didn’t have the right room. We had paid extra to get the mountain view and they led us to not one, not two, but three rooms that did not fit that description. We had to keep telling them it wasn’t the right room, they seemed baffled each time.
By the time we did find the right room, we had to wait for them to tidy it up : meaning once again that they were not ready to welcome us. During this waiting time we also discovered that while trying to be nice, the staff has a hard time with physical boundaries. One of the women sat very close to us eating sunflower seeds quite loudly, and once the room was ready she immediately bursted into the room to forcibly ask us what we wanted to eat from the card while sitting on the bed next to us ?????!!
Apart from that, there were frequent power outages when it rained and the food in the morning was good but not very diverse (buns, noodles and soup).
Most of all, if you don’t have your own car (which tourists rarely do) it’s very difficult to access and/or leave. The main reason why we booked the hotel was the « remote » aspect, while being 15 minutes away from the gate. But it’s way too empty and it is a much better idea to book something near the east gate in Wulingyuan if you want to visit the national park.
Considering cleanliness and service it is exteremly overpriced. Toilet was dirty and smelly, bathroom was overfloating and the size of room is tiny. It is a rough place for a family
번역
숙소 답변: I am sorry for your experience. I hope you will be more satisfied after our efforts.
Fantastico hotel immerso nella natura. A due passi dall’ingresso del Parco Naturale di Zhangjiajie. Cibo ottimo, personale super disponibile e gentile. Camera pulita e accogliente.