호텔 알피나(Hotel Alpina)

很老舊的木屋，退房那一天正好天花板開始漏水（見圖）。 另，值得特別吐槽，前台一位金髮戴眼鏡的中年女性接待員有種族歧視嫌疑，且非常不professional。我們第一天入住後發現房間沒有吹風，但洗手間牆上貼着“為了電力荷載，請使用酒店提供的吹風而不是自己帶的私人吹風。” 於是我洗完頭濕着頭髮打電話到前台要。晚上衹有值班人員，接電話告訴我Alpina不提供吹風，也沒有解釋為什麼。 我返回洗手間再仔細查看，覺得匪夷所思，難道旅客不吹頭嗎。遂直接來到前台用他們的座機撥打5000號？（所謂的夜間emergency），接電話的聽口音還是之前那位，我就和對方argue：“如果不提供，你們牆上為什麼要專門寫這麼一句？”這位女士才有點慌忙説我們如果提供給你在房間裏用，那棟樓的供電會有問題，因為電路較老。我緊接着問，那我現在在前台，我頭髮濕着，有沒有任何方式可以吹乾我的頭髮。她才很不情願説，從前台右手邊走廊進去skiroom，在桑拿旁邊有一個shower，裏面有，但是不能把吹風拿回房間吹。 闖你的鬼了，我説當然不會了。 總結，避坑這家，便宜無好貨。 設施：老舊 服務：冷漠不專業

車站出來3-400米 不用爬坡 就在小鎮教堂旁邊 出門就是小鎮的橋邊直接看馬特洪峯 訂的房間燈壞了酒店給我們升級了房間 服務各方面都很貼心 非常推薦

In the description they said they had dryers for guests, but in the room you couldn’t find it, you have to borrow the ONLY ONE dryer from the reception so whether you can get it or not, it totally depends on how lucky you are. In the room, you can see two heaters but they don’t work. The worker said these were controlled by them so basically you just can’t use them and when can you use them? Again It depends on how lucky you are. No Kettle or coffee machine for making coffee or tea, they gave you a Wi-Fi password for other hotels’ Wi-Fi, which is really hard to be connected. One more thing, you only have one or two bars for your cell phone signal, in case someone wants to find you, you need to tell them that you cannot be reached that easily during your stay here. If you want to waste some money, come here and enjoy your stay if you want to enjoy yourself and save some money stay away as soon as possible.

酒店沒有前台，沒有自己的工作人員。應該是被旁邊的酒店收購了，入住要去旁邊酒店拿鑰匙。一開始不知道打酒店電話無人接聽。電梯非常小，房間緊湊。位置非常不錯，出門幾步就到鎮中心教堂。

Perfect location & easy to commute around Zermatt. 7 mins walk to Zermatt train station. The lift is very small can only fit 1 person with 2 luggages. The bed is very comfortable.