Hotel equipped with a lift that goes into a tunnel leading directly to the road near the center. So you don't have to climb up. I recommend rooms with a view of the Matterhorn. It's a wonderful feeling to wake up when you can see this majestic massif outside the window. Delicious breakfasts are also served in the glass restaurant with an equally breathtaking view. Very nice and clean rooms and comfortable beds. I recommend.
번역
Sophie L
투숙일: 2024년 5월
가족
10.0/10
강력 추천
작성일: 2024년 6월 11일
This is our favorite hotel during our 2 week trip to Switzerland, the view of Matterhorn, the service, the breakfast and everything. We will definitely book this hotel again next time we visit Zermatt. I witnessed the sunrise over Matterhorn from my room; it was amazing!
번역
숙소 답변: Dear N113LWsophiel Thank you for sharing your wonderful experience! We're thrilled to hear that our hotel was your favorite during your two-week trip to Switzerland. It's fantastic that you enjoyed the view of the Matterhorn, our service, and the breakfast. We're delighted to know that you plan to book with us again on your next visit to Zermatt. We look forward to welcoming you back! Best regards from Zermatt Your Schönegg Team
리뷰어
투숙일: 2024년 2월
기타
10.0/10
강력 추천
작성일: 2024년 3월 1일
Excellent service, absolutely the best view in Zermatt. Rooms well equipped and comfortable. Location perfect. Extremely helpful and friendly staff. Large and very varied breakfast buffet. In house restaurant among the best in Zermatt. Highly recommended.
번역
숙소 답변: Dear Dream630446 Thank you so much for your wonderful review! We are very happy to hear that you found our hotel to be the best place to stay in Zermatt. It's fantastic to know that you enjoyed our excellent service, breathtaking views, well-equipped and comfortable rooms, and perfect location. Our team takes great pride in being helpful and friendly, so it's incredibly rewarding to receive such positive feedback about them. We're delighted that you also enjoyed our large and varied breakfast buffet and found our in-house restaurant to be among the best in Zermatt. We will forward your compliments also to the kitchen team :-) Thank you for recommending us so highly. We look forward to welcoming you back to our hotel in the future for another unforgettable stay in Zermatt. Warm regards The Schönegg Team
리뷰어
투숙일: 2024년 7월
가족
2.0/10
작성일: 2024년 8월 18일
After-ski spa is a typical Zermatt delight. Not in this hotel! I booked based on a photo of the spa which gives the impression that there is a small pool. How misleading and what a disappointment when we got there! Just a couple of basic smallish whirlpool bathtubs. Never again… At the time of this writing, the infamous picture still appears on the hotel’s front spa webpage; it should clearly be removed.
번역
리뷰어
투숙일: 2024년 7월
가족
4.0/10
작성일: 2024년 8월 18일
No gym or spa as indicated, very small sauna and no other offerings, the staff were great , owners very superficial and didnt engage much, not like my last trip at Hotel Christiana, I defenitely prefer Christiana, nice owners, staff and offering, Schonegg just comes out short of what I had expected, not issues other than noisy, and not feeling welcome.
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리뷰어
투숙일: 2024년 7월
친구와 여행
4.0/10
작성일: 2024년 8월 18일
Don't stay in 104 as it only has a partial view of the Matterhorn. The terrace is dark and fairly miserable overlooking a flaking wall and a pile of snow. Rooms 204 205 and 102 are the same price and vastly superior.
번역
CleverTraveler1234
투숙일: 2024년 6월
친구와 여행
10.0/10
강력 추천
작성일: 2024년 7월 21일
This hotel is absolutely wonderful ! Our room was spacious, beautifully decorated and very comfortable. The staff without exception -- whether the driver who picked us up at the train station, the check-in staff, the people serving in the restaurant or the cleaning staff -- were all warm and welcoming, helpful and professional, and always available for questions. The food in the hotel restaurant was so good, both tasty and artfully presented, that we sent our congratulations to the chefs. The restaurant windows look directly onto the Matterhorn. Guests can also dine or enjoy a leisurely drink on a wide terrace that also has a direct view of the famous peak. We highly recommend this hotel.
번역
숙소 답변: Dear CleverTraveler1234, Thank you very much for your kind review on TripAdvisor! We are thrilled to read that you truly enjoyed your stay with us. Your kind words to our staff will, of course, be shared and motivate us in our daily goal of making our guests' stay as wonderful as possible. Also, thank you very much for your compliments on the food - we are delighted that you enjoyed the culinary highlights during your stay with us. It would be a pleasure to welcome you back soon at our hotel! Best regards from Zermatt, Your Schönegg Team
603benedictek
투숙일: 2024년 5월
커플
10.0/10
강력 추천
작성일: 2024년 6월 26일
Best hotel we ever stayed at, bpth the service, view and rhe food :) thanks to the blonde man in the resturant giving us tips for mountain resturant for our walk from Blauherd :-) We had amazing view to the Matterhorn from our room, and had drinks at the balcony in the evening. Definetely coming back :)
번역
숙소 답변: Dear 603benedictek Thank you so much for your wonderful feedback! We are thrilled to hear that you found our hotel to be the best you've ever stayed at. It's great to know that you enjoyed the service, the view, and the food. We will pass on your thanks to the blonde gentleman in the restaurant who provided tips for mountain restaurants during your walk from Blauherd. We're delighted that you had an amazing view of the Matterhorn from your room and enjoyed drinks on the balcony in the evening. We look forward to welcoming you back soon! Best regards, The Schönegg Team
Gary W
투숙일: 2024년 5월
가족
10.0/10
강력 추천
작성일: 2024년 6월 21일
Our group of 3 senior adults stayed several nights and we thoroughly enjoyed our visit. The hotel staff was most welcoming and helpful.....special recognition to Tanja on the front desk. The buffet breakfast each day was excellent with a wide variety of tasty food choices. We ate both snacks on the deck as well as a fine dinner in the restaurant. A portion of their dinner menu changes daily. All food is Swiss sourced. Wish we had known in advance that a complimentary shuttle service was available for rail station pickup to hotel.
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숙소 답변: Dear 345garyw Thank you for sharing your wonderful experience with us. We are delighted to hear that you and your group enjoyed your stay and the breathtaking view of the Matterhorn. We greatly appreciate your kind words about our staff, especially Tanja at the front desk. It is heartening to know that our team made you feel welcome and well cared for. We are also pleased to hear that you enjoyed our buffet breakfast and the variety of tasty food choices we offer. Your compliments on our snacks, dinner, and the daily changing menu are much appreciated. We take pride in sourcing all our food locally from Switzerland to provide the best quality for our guests. We apologize for the inconvenience regarding the complimentary shuttle service. We will ensure that this information is communicated more clearly to future guests. Thank you once again for your feedback. We hope to have the pleasure of welcoming you back to our hotel soon. Warm regards, Your Schönegg Team