The suite room was clean with ample space, although not one drawer in the entire room in which to put things. The problem with this hotel is the front desk staff. Arriving mid-day, the woman attending check-in was rude and not at all helpful. Since she is the "face" of Zaragoza, i.e. the first person with whom we actually had contract, she is a poor representative not only of the hotel that employs her, but the city she lives in. My advice to the management is to get her away from direct contact with the hotel guests. Either put her in house-cleaning or fire her. If she can't work amicably with the guests, then get tid of her. Shes not helping your business.
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