Zagori Angastromeni Springs 근처 호텔

Well, perhaps I'm not fair using the word ”they” in the title, since every single member of the hotel stuff, have been extremely polite. The girls in the spa, the technician, the receptionists, everybody: They have been amazing. So, the destruction, was one man's work only: the hotel owner's, himself. And of course, his guidelines-directions, that the hotel is following, should be held responsible also. I will try to be comprehensive, because if I right in detail everything that happened, I will not be over writing until...tomorrow. I had booked an executive suite for me and my wife for our wedding anniversary (3 nights). The room, costing itself 200€ per night, had a problem with heating: no matter what we tried, the temperature would not rise above 21 degress celsius during our first night (anniversary night). Hotel stuff was informed. Wasn't able to fix this also. When we woke up the next morning, and the heating was operating the whole night, the problem remained. I asked if we could switch to another room with no heating problem. Two different hotel employees, had confirmed already that there was a problem with the heating of my initial room. The receptionist agreed to meet my demand and offered us the chance to switch to the junior suite. But, when I asked how much should I pay, she said that we would have to pay THE SAME price, just like if I was staying in the executive suite , for 3 nights. I responded that this is non-sense, and she replied that she notifies us about the decision the hotel owner himself had made. I requested to see him. And request was granted. Comprehensively: I said that 1) It is non-sense to ask us to pay for the junior suite the same price to the executive suite, which is, among others, 22 square metres larger as a room, especially since the problem was at THEIR end. We already have suffered enough with all this of course, and he should consider this also and leave us transfer to junior suite in peace, for God's shake. He replied in an amazingly rude, hostile and careless manner that :there was no problem with my initial room. The heating system is controlled centrally by the hotel. So I can't modify the temperature myself, because, what if I wanted to reach 30 degrees celsius in my room? So the problem is mine and it is my choice to change room. So I have to pay the whole initial booking, which concerns 3 nights in an executive suite. After alI, I chose their hotel to come, the didn't force me to. I COULD NOT BELIEVE MY EARS. And I wouldn't believe that this could happen in a 5 star hotel in my country. I said that, if so, then 1) Why this is not refered in your website? That we have to stay ”cool” in a winter destination like Zagorohoria and the heating is modified centrally depending on the preferences of the person in the reception? 2) Why then, two different employees of yours confirmed that there is a problem with the room? And why your employees didn't tell me that the heating is controlled

호텔에 대한 많은 긍정적 인 점이 있습니다. 현대적인 석조 건물의 작은 덩어리가 있는 국립 공원에 대한 동정심이 많은 건축물. 계곡 도로의 멋진 전망. 사내 레스토랑에서 허용되는 음식과 유쾌한 좋은 b+b 아침 식사. 편안한 침대가 있는 충분히 큰 침실. 많은 미소를 가진 친절한 직원. 나에게 주요 단점은 야외 레이아웃이었습니다. 기계적 지원이 없으면 차에서 떨어진 모든 움직임은 Shank의 조랑말에 있습니다. 가파른 경사로와 많은 계단이 있지만 리프트, 에스컬레이터 또는 지원이 없으며 수하물 카트조차 없습니다. 여행 가방을 차에 두고 가야 하는 것은 짜증났습니다. 공개 광고가 그것에 대해 경고했다면 이 중 어느 것도 문제가 되지 않았을 것입니다. 우리는 단순히 다른 곳으로 갔을 것입니다. 그러나 도착했을 때 놀라움에 맞게되는 것은 조금 실망스러운 것 이상이었습니다.