햄튼 인 & 스위트 이프실란티(Hampton Inn & Suites Ypsilanti)

이틀 동안 방을 청소하지 않았고, 셋째 날에는 청소를 요청해야 했습니다. 우리는 4일째에 체크아웃했습니다. 깨끗한 수건은 보충되지 않았습니다. 이번에도 우리는 요청해야 했습니다. 20.00에 잔돈을 받으려면 미니 마켓에서 무언가를 사야 했습니다.

호텔과 호텔 주차장에서 가족 상봉이 진행되고 있습니다. 새벽 3시까지 호텔 안팎에서 사람들과 아이들이 비명을 지르고 있습니다.

I purchased a queen suite through *******. I received a regular room with 2 double beds. When I inquired about the suite that was purchased. The desk clerk/manager stated they only had one and it was out of order. I was also informed, that because I booked through a 3rd party (*******) there was nothing they could do to assist me. I was also not made aware of the change until I entered my room. This was unacceptable and poor cutomer service to say the least.

Staff was very thoughtful, helpful, and we were treated like family. I would most definitely choose thia hotel again!

The staff was helpful and the Hapmtpn was relatively new so all the physical facilities were in top shape. the decor and lighting were well done and contributed to a pleasant stay.

Our first time here. We come to the area quite often to visit our son and this is going to be our “go to” hotel.

One issue resolved by staff right away. Not much of a view but quiet, which is a blessing, and clean. Love the walk in shower. Wish there was a Keurig, can bring pods for better coffee.

it was conveniently located fr my visit. everything was in working order, The TV selection was very limited.

Everyone was so accommodating from the time I checked in till the time I checked Out. Very nice stay and was safe. We were there to help move our child in to EMU.