Not a 5 star hotel standard. Okay for local customer, NOT for foreigner.
1. Check-in fast: staff is nice
2. Hygiene is terrible: blood stain, ink stain found at the beding and pillows. Cleaning staff well trained to hide the stain. 2 nights slept with the blood stained bedding. Towel is dirty, can't use.
3. Room: curtains cannot block sun light, will make you wake up at 6 in the morning. Room sound proof needs improvement, balcony door is locked BUT with gap, street sound directly comes in.
4. Spa: menu at the room with each service price listed. BUT the ridiculous spa reception informed minimum charge 320,000 IDR no matter which section you chose.
5. Location is fair, close to all.
번역