매직 라이프 아프리카나

very good hotel for family trip

J'ai récemment séjourné à l'Hôtel Tui Magic life lors d'un voyage d'affaires et j'ai été extrêmement satisfait de mon expérience. Situé idéalement en plein cœur du centre-ville, cet hôtel offre un accès facile aux principales attractions touristiques ainsi qu'aux quartiers d'affaires. Les installations de l'hôtel sont modernes et bien entretenues. Ma chambre était spacieuse, propre et joliment décorée, offrant une vue imprenable sur la ville. Le lit était incroyablement confortable, assurant des nuits de sommeil réparatrices après de longues journées de travail. Le service à la clientèle était exceptionnel. Le personnel de la réception était chaleureux, professionnel et toujours prêt à répondre à mes demandes. Le service en chambre était rapide et efficace, et le personnel du restaurant était attentif à mes besoins pendant mes repas. De plus, l'hôtel propose une gamme d'installations et de services pour rendre le séjour encore plus agréable, notamment une salle de sport bien équipée, un spa relaxant et un délicieux petit-déjeuner buffet avec une variété d'options pour tous les goûts. Dans l'ensemble, mon séjour à l'Hôtel a été fantastique et je le recommande vivement à tous ceux qui recherchent un hébergement de qualité lors de leur visite dans la région. J'ai hâte d'y retourner lors de mon prochain voyage

Here now having a great time lots to do in the day time entertainment team are amazing Abdu and marcela really made our holiday and a massive shout out to the water sport team (boat boys) Amazing variety of food and drinks and everyone is so friendly and can’t do enough to help you if you need anything First time tui magic life experience and will say it’s 10/10 Thankyou all

wow where do I start this is the best Christmas and new year ive ever had, the hotel the staff the decorations the food the shows everything absolutely amazing we are coming back thanks to the manager, lativa, Mario, ekram and all the rest of the team the spa is beautiful helped me with my aches and pains hotel orders a taxi if you need anything nothing is too much for them, I was,very sad to leave after enjoying everyday and the Christmas market was amazing at the hotel and FREE lol . memories ive made forever that ill cherish, beautiful clean rooms ❤️ oh and not to forget hedi wow he made me laugh so much everyday I couldn't look at him without laughing ❤️ and most of all I haveca boy with autism and he took to assistant manager lativa who is such a beautiful lady that goes out her way too make everyone happy he was always happy when he saw her, thankyou everyone and see you all soon ❤️ xxx

From the moment we arrived the bellboy said no leave your cases at the door and showed us to the reception desk. The duty manager showed us straight to the restaurant and made sure we had food and some drinks after our flight and journey to the hotel which I thought was very comforting and they had took into consideration of our travel. Exceptional welcoming to the hotel. We then were shown to our rooms which were nice spacious and well maintained. We had a main pool view from the 1st floor. The bellboy then brought up our cases. The rooms where very clean through out our stay and the maid Monica or moira room 503/504 was very good friendly and made us all different sculptures with flower decorations throughout our stay. The hotel complex was very clean but I would like to point out my only thing I didn’t like was many customers didn’t use the flower pots for there cigarettes and left them around the grass verges and round the pool and would of liked the staff to of swept the grass through out the day and on a morning. I did ask but it wasn’t done regular. The man who did the piano was very lovely he did a great job! The entertainment staff and activities to do they was plenty to do throughout our stay. We would have liked a pool party or foam party but only one that happened but unfortunately we missed it and second week it was cancelled. We would like to thank especially Amber Charlie Owen and Mario and the girls who did the singing and the dances in the amphitheatre , Charlie your Aqua aerobics was very fun all the rest stood at the pool no you got in the pool and made it extra fun and enjoyable. The food in the magico restaurant was brilliant plenty of choice. Personally didn’t like the breakfast sausages but they was a choice for everyone. The ala carte restaurants from our preference 1st Tunisia, 2nd Italian and 3rd American. Was amazing I loved all the table decorations. The kids club was suitable for all ages and an extra thank you to Amber for encouraging my daughter to participate. The lovely leaving pack was an extra touch. Security was very good! At the beach around the complex and the life guards. Thank you to Lettifa for arranging me a fan went out the complex and bought one as yes the air conditioning is good but I’m menopausal. The great customer service manager Hedi and how attentive he is to the cats! Momo I would definitely recommend for the camel trip! Pirate ship is very good! If you go off complex down the harbour watch yourselves because there are a lot of ripoff merchants. One tried to tell us the wrong exchange rate for the pound against the dinar but my husband spoke the bank manager outside and he confirmed what he thought it was. He then tried to put some rubbish in the bag instead of what he he had sold us. The hotel had a incident with a German women who we later found out that she’s dating the entertainment manager and thought her behaviour was acceptable for her mum to abuse a couple with children throwing there

It was my first visit to Tunisia and Tunis overall. Once landed and collected bags from the airport, I’ve headed out to the meet and greet area for Tui. The stand is quite small so you have to look out for it but it’s not difficult to find. The transfer provided by Tui was supposed to take about an hour and 20 minutes so I’ve decided to take a taxi from the front of the airport. You can check on Bolt that the taxi from the airport to the hotel is normally about 70 TND about £18 - obviously drivers will give you an absurd number like 200 TND but you can either negotiate it down to 100 or call one on Bolt. The check in process was seamless. Paid the foreigner tax and been helped by the bell boy to my room. The room, was clean and spacious. No complaints there. The only note to mention that the AC was not truly working it was mostly a built in fan, I have asked around and I think the main unit may have been switched off as it was not as hot for the locals. The rooms are getting turned over daily unless you ask for the maid to skip a day. The only other note I’d mention here is that the minibar (water and soft drinks) did not get replenished which in most all inclusive hotels are done during the cleaning process. I’ve used the laundry service to get shirts ironed and washed - this was quick and seamless. Restaurants and the buffet. You could tell it was the slow season as the buffet food was very repetitive. There were 2 themed nights if I remember correctly. Other than that there is a good variety of food so unless you like to eat at tapas style and try everything there would be something new to try every day. The specialty restaurants - unfortunately I only managed to try the Italian as that was the one I read the most good reviews from but I must say it was absolutely disappointing. To start off the starter the pasta with cheese was overcooked, disgusting and it had no Italian flavours at all. The pasta you can make in the buffet at the pasta station was a 100x times better than the pasta in the specialty restaurants. Then I wanted to sample two mains but I was told that was not possible so I want with the florentine style fish - well I don’t know which Florence was the chef thinking of but definitely not the one I was. The ricotta cake well it was not a ricotta cake - overall the specialty restaurant gets a 0 Servers and bar staff very very nice - after a few days that have learned my drink of choice and it was waiting for me by the time I got to the bar or while I was sitting outside. The entertainment team was top notch. They joined in for drinks to keep company. Invited me to activities and partied together until they have clocked off. They were the highlight of the trip. I also went out for a day trip with Riadh Ben Cheikh whom I found through originally through another trip advisor review and my Holiday in Tunisia a Facebook group We went Tunis medina and Sidi Bousaid. He helped negotiate prices at the medina, offered refreshments and fo