Hyatt Regency Xi'an Chanba

Excellent Stay – Truly the Best! My partner and I stayed here for 3 nights during the National Holiday, and it was an incredible experience from start to finish. We arrived just after 9 a.m. after taking an early train from Chengdu, and to our surprise, the hotel immediately provided us with our room — no waiting at all! They even gave us a free upgrade, which was such a thoughtful gesture. The breakfast options were amazing, with a great variety and high-quality food. This is honestly the best hotel we’ve stayed at overall. Although it’s a new hotel, the service was outstanding — every staff member greeted us warmly wherever we went. Communication in English was smooth and easy, which made everything even more comfortable. We truly appreciated the professionalism, kindness, and attention to detail from the entire team. Highly recommend this hotel for anyone looking for an exceptional stay!

環境：酒店就在灞河邊上，環境，空氣，風景都不錯。 設施：新酒店，設施設備都很新，特別喜歡。 衞生：一開始看到其他人評論説房間有味道，因為是新酒店本來挺擔心的，結果，出人意料，房間一點味道都沒有，而且客房部真的很貼心放了空氣凈化器，雖然沒有味道，但是這個舉動很暖人心。辦入住的時候前台還送了小朋友一顆小月餅，因為也是快到中秋節🥮～辦理完手續，有位衣服上戴着金色鑰匙的小哥哥幫我們拿的行李送我們去的房間，一路介紹酒店設施，餐廳特色以及營業時間。 服務：晚上用完自助餐回到房間，夜床也做好了，客房服務員在床邊放了一個西安特色的“肉夾饃”玩偶！這裏也要提一下自助晚餐，出品很棒～尤其是牛排，配的奶油土豆泥!太好吃了，牛排也是奶香奶香的~廚師煎的比較嫩。滿滿的肌紅蛋白!還有香煎鵝肝，入口即化，搭配了水果，甜而不膩 三文魚厚切~鮮嫩肥美!西班牙火腿真的很好吃，品嚐美食的同時還能小酌幾杯，很愜意。餐廳服務員及時收餐具，認真負責。 服務：第二天，因為小朋友非常喜歡游泳🏊，去了酒店的健身中心～池水不要太乾淨，能見度很高，小朋友在小湯池按摩泡一泡，又去游泳池遊一遊，開心的不得了，結果一時忘了退房時間，還好有總機的Anita ，非常貼心，知道我帶着小朋友，幫我延遲了退房，還有就是鑰匙打不開房門，主動加我微信，讓我游完告訴她，她聯繫員工幫我開門。 退房時，前台的Lillian講話温柔，辦理手續嫻熟，長得也甜美，臨走時又送給小朋友一個“肉夾饃”玩偶。這次體驗真的非常完美，物超所值！值得推薦，下次還會來。非常謝謝滻灞凱悦為我們此次的出行提供了完美的體驗